4000 concurrent users = $650K? Or is that total users? Either way we have that in concurrent enterprise licenses and we pay 1/4 of that. Eric -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Slayden Sent: Tuesday, September 05, 2006 6:46 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing We had 28-32 servers and over 4000 users and for several years we paid about $28K-32K per year. Then we received a bill for about $650K for SA and management said "you gotta' be kidding, right?" We communicated this to Citrix and they were seemingly un-interested in our concern. We even had 2 different large integrators in SoCal (Axcent Technologies and Agile 360) try to negotiate with them on our behalf, to no avail. Then about 6 or 8 months ago, we had a project that we were seeking bids for and we had an integrator bring Citrix back in here as they (Citrix) had indicated an interest. All during the meeting they indicated that they wanted to work with us and re-establish themselves as a strategic partner and they seemed to indicate that they were going to give us a bit of a break on the SA. Well you can imagine our surprise when the "updated" invoice came for the retail SA amount plus an additional charge of $30-35K as a late fee. Thanks for stopping by, but we are so done with that. I think we are more interested in developing a long-term strategic partnership with a company that gives a darn about its customers. It just seems to me that with Citrix, it's all about the money. Pony up or beat it. Not that they don't have a decent product, but there's more to a company than simply the software technology. Look at Microsoft; they will bend over backwards to help you out, including bringing in partners on MS credit. Citrix? Need support? Talk to our resellers; don't bug us, we're busy counting our dough. I am sure there are some great success stories out there and of course, if it wasn't for Citrix, many of those on this list would not be gainfully employed supporting the Citrix technology, but it just seems to me that Citrix is turning their backs on their customers and placing their allegiance in the all-mighty dollar. We shall see what outcome this produces for them in the long-term... rob _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Tuesday, September 05, 2006 3:20 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing Did they try to charge you more than you would have paid if you had stayed current? To me that should be absolute max they charge...... Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Slayden Sent: Tuesday, September 05, 2006 12:13 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing Actually, that's not it at all. For what we do, publish Internet Explorer, it works fine (110 users per DL360 server, not even breaking a sweat). We just have a bad taste left over from the SA extortion attempt and subsequent meetings with Citrix to "address" our concerns that resulted in invoices from Citrix with original SA pricing INCLUDING late fees. I'm done with them. More power to those that continue using Citrix... rob _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Tuesday, September 05, 2006 12:25 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing We come across this regularly with clients that have less than ideal Citrix implementations in the past (not provided by us!). We usually come in and refresh the software and create an updated design, and in the process, use a new naming convention that takes away the word "Citrix" from the project. Once we do that we have a very high level of satisfaction. PS- I see that you are running XP- no wonder they aren't happy!! Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Slayden Sent: Tuesday, September 05, 2006 11:59 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing Actually, we are looking at potentially yanking Citrix out completely and going with PMF or pure Terminal Services. Citrix is not highly regarded in these parts... rob _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Tuesday, September 05, 2006 11:01 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing Rob, Probably not what you are looking for, but if you upgrade to PS4 you can use policies to automatically assign session printers based on the subnet of each club...... Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Slayden Sent: Tuesday, September 05, 2006 10:32 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing Matthew, I'd be very interested to hear some specifics regarding how you are accomplishing this as we modify a mandatory profile to change network printer configurations and when we build a club profile, we manually add the club's network printers. We have 380+ fitness clubs and we have Windows TCP/IP printers at each one. We run those queues on Server 2003 File and Print servers in the data center. We use a single mandatory profile for each club, which is used by anywhere from 8-18 users. Works great but simplifying the network printer piece would be a plus. Note that we run MF XPe 1.0 FR4/SP4 on Server 2003 on the back-end. Thanks! rob 24 Hour Fitness, Inc. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Friday, September 01, 2006 5:27 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing I use a script that installs and removes printers based on AD groups. Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+ Network Manager -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig http://ThinHelp.com Sent: Thursday, August 31, 2006 9:29 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Looking for your Original/Innovative uses for Citrix for a presentation I am doing Hi all I am going to be doing a presentation at CSEIT prior to iForum on Getting the most of Citrix/Using Citrix across your organization. I am looking for additional ideas from people on how they have come up with innovative/original new ways to save time and use Citrix in your corporation. I have things like ways of publishing MMC's of AD users, Rdesktops and Exchange Control Panel, Publishing Printers Folder, Web interace mods, CSG/WI usage, etc. Just looking for some other great things people are doing with Citrix Products that they think others may not of thought of that other companies could use. I'll make the whole presentation available after CSEIT to the list. Please post to the list as this could be a great thread also. Include registry hacks, text you used to publish the item, etc. I'll try and give credit where credit is due. Thanks, Jim Kenzig <mailto:web%20at%20kenzig.com> Microsoft MVP - Terminal Services <https://mvp.support.microsoft.com/profile=23AEC72D-4582-47DE-8516-85D40 0AD929A> Provision Networks VIP <http://www.provisionnetworks.com/vipprogram.aspx> CEO The Kenzig Group http://www.kenzig.com <http://www.kenzig.com/> Blog: http://www.techblink.com <http://www.techblink.com/> Terminal Services Downloads: http://www.thinhelp.com <http://www.thinhelp.com/> <https://mvp.support.microsoft.com/profile=23AEC72D-4582-47DE-8516-85D40 0AD929A>