[THIN] Re: Logging in to the CAG

From: "Steve Greenberg" <steveg@xxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Date: Tue, 27 Nov 2007 19:52:54 -0700
 

Sounds like Internet Imploder has struck again! :-)

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Tuesday, November 27, 2007 8:55 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Very Strange, Steve.  I installed FireFox on this home computer and it works
fine.  IE 6 is no go.  It will be up to the user to upgrade to IE 7 (maybe
it will fix something damaged) or just use FireFox going forward.  I wonder
if it will work for the other user too?

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Monday, November 05, 2007 1:04 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

It was sounding more and more like an endpoint issue, it will be interesting
to see if that turns out to be the case..

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Monday, November 05, 2007 6:26 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Steve,

 

I found out the other day that one of the users only had USER level
privileges to her home computer.  I want her to try with power user or admin
rights to see if that helps.  She has never used Citrix before and it may be
an Active X issue.  I will let you know how we make out.  Thanks for the
help thus far!!!

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 4:59 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Does this correspond to the user session that could not get in?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 12:53 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Well I've gone through the CAG logs (we have 4 CAGS in a round robin setup)
but I can't find anything that jumps out at me.  There is not a lot of
information online that I can find.  There are some errors but I'm not sure
what they mean:

 

(11/01/07
17:14:04):L10:LOGSVRE:3390:65541:server:aacd::aac.c:1605:SESSINFO:28::Check
Redirect URL [/] :

(11/01/07
17:14:04):L10:LOGSVRE:3390:65541:server:aacd::aac.c:1655:SESSINFO:28::Redire
ct URL [/] is not externally accesible, using default logon point
[GMACILogonPoint].:

(11/01/07
17:14:05):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10391:SESSINFO:28::next
page validation failed.:

(11/01/07
17:14:05):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10392:SESSINFO:28::Expec
ted page: Login.aspx?ff=full:

(11/01/07
17:14:05):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10394:SESSINFO:28::Reque
sted page:
https://x.x.x.x:0/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=6
13d5655-47d6-8c64-55fe-40f93ef74692&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3
bC116BEBD254E53C01E5498E93B3EC26A&MASTER_CTX_PS_KEY=Vcyk3Bjy1CQdJ%2bCITce2x3
3WQymwys4JAC&wsc=0&FullOutput=True&agcLaunched=False:

(11/01/07
17:14:05):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1605:SESSINFO:28::Check
Redirect URL
[/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=613d5655-47d6-8c6
4-55fe-40f93ef74692&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3bC116BEBD254E53C
01E5498E93B3EC26A&MASTER_CTX_PS_KEY=Vcyk3Bjy1CQdJ%2bCITce2x33WQymwys4JAC&wsc
=0&FullOutput=True&agcLaunched=False] :

(11/01/07
17:14:05):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1655:SESSINFO:28::Redire
ct URL
[/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=613d5655-47d6-8c6
4-55fe-40f93ef74692&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3bC116BEBD254E53C
01E5498E93B3EC26A&MASTER_CTX_PS_KEY=Vcyk3Bjy1CQdJ%2bCITce2x33WQymwys4JAC&wsc
=0&FullOutput=True&agcLaunched=False] is not externally accesible, using
default logon point [GMACILogonPoint].:

(11/01/07
17:14:06):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10391:SESSINFO:28::next
page validation failed.:

(11/01/07
17:14:06):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10392:SESSINFO:28::Expec
ted page: Login.aspx?ff=full:

(11/01/07
17:14:06):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10394:SESSINFO:28::Reque
sted page: https://167.19.249.161:0/themes/default/style/default.css:

(11/01/07
17:14:06):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1605:SESSINFO:28::Check
Redirect URL [/themes/default/style/default.css] :

(11/01/07
17:14:06):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1655:SESSINFO:28::Redire
ct URL [/themes/default/style/default.css] is not externally accesible,
using default logon point [GMACILogonPoint].:

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:859:SESSINFO:::periodi
cal dump of pitboss statistics to log file follows:

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:864:SESSINFO:::pitboss
stats  (general): 29157, 0, 0 (minutes lived, alarms, exits):

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:870:SESSINFO:::pitboss
stats  (clients): 5, 14, 0, 0 (spawned, registered, restarts, hangs):

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:875:SESSINFO:::pitboss
stats (requests): 399991, 0, 0 (complete, errors, short reads):

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:880:SESSINFO:::pitboss
stats (requests): 399965, 0, 13 (heartbeats, deletes, adds):

(11/01/07
17:16:07):L00:LOGSYSI:677:16384:pitboss:general::pb.c:885:SESSINFO:::pitboss
stats (requests): 12, 1, 0 (signals matched, signals unmatched, unknown):

(11/01/07
17:17:47):L10:LOGSVRE:3390:98311:server:aacd::aac.c:1605:SESSINFO:28::Check
Redirect URL [/] :

(11/01/07
17:17:47):L10:LOGSVRE:3390:98311:server:aacd::aac.c:1655:SESSINFO:28::Redire
ct URL [/] is not externally accesible, using default logon point
[GMACILogonPoint].:

(11/01/07
17:17:48):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10391:SESSINFO:31::next
page validation failed.:

(11/01/07
17:17:48):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10392:SESSINFO:31::Expec
ted page: Login.aspx?ff=full:

(11/01/07
17:17:48):L10:LOGSVRE:3390:81926:server:aacd::aac.c:10394:SESSINFO:31::Reque
sted page:
https://x.x.x.x:0/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=6
01dace8-2302-e761-aa8d-8cfa71591f51&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3
b249A2F2D7594AF01B2E1963CF37059F0&MASTER_CTX_PS_KEY=kuraWkDAFV7VBhYftw9QA6ij
ohuBSNVO73&wsc=0&FullOutput=True&agcLaunched=False:

(11/01/07
17:17:48):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1605:SESSINFO:31::Check
Redirect URL
[/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=601dace8-2302-e76
1-aa8d-8cfa71591f51&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3b249A2F2D7594AF0
1B2E1963CF37059F0&MASTER_CTX_PS_KEY=kuraWkDAFV7VBhYftw9QA6ijohuBSNVO73&wsc=0
&FullOutput=True&agcLaunched=False] :

(11/01/07
17:17:48):L10:LOGSVRE:3390:81926:server:aacd::aac.c:1655:SESSINFO:31::Redire
ct URL
[/CitrixSessionInit/DeployIcaClient.aspx?MASTER_SESSION_ID=601dace8-2302-e76
1-aa8d-8cfa71591f51&CtxGwyTicket=AS%3bQGZZ7ZEWQFYPLZ3O9XWE%3b249A2F2D7594AF0
1B2E1963CF37059F0&MASTER_CTX_PS_KEY=kuraWkDAFV7VBhYftw9QA6ijohuBSNVO73&wsc=0
&FullOutput=True&agcLaunched=False] is not externally accesible, using
default logon point [GMACILogonPoint].:

(11/01/07
17:17:50):L10:LOGSVRE:3390:98311:server:aacd::aac.c:10391:SESSINFO:28::next
page validation failed.:

 

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 3:46 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

So no errors at all in CAG and absolutely users from both OU's work the rest
of the time? Have these users tried it from any other remote machines?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 11:33 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Yes, same realm.  I was trying to say in the last email that I have users in
both OUs that make up the 100s that are working fine.

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 2:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Are they all using the same realm, i.e. default? The LDAP support in CAG has
some limitations about what OU's it can see from a realm, it doesn't seem to
be able to span down or across requiring multiple realms or a RADIUS server
in between.

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 11:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

We have two OUs for User objects.  These are in the same OU but all the
other users that work are located in one of the two OUs.  I hope that makes
sense.  

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 1:52 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Are those users in the same OU as everyone else that works?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 10:13 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

The very first CAG, they log in and then they are brought right back to that
very first CAG after a few seconds.  They see a "License Info" page after
log in.  I noticed this happening for me too, but it happens so fast that
most people don't see it.  

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 1:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

What windows do they get exactly? Just the very first CAG authentication or
do they actually see WI?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 10:01 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Yes, we have 100's of users who access Citrix through our CAG (w/AAC) daily.
For some reason these two users have not been able to (from their home
computers - both WINXP with IE 6 on broadband connections).  Very strange!
No errors that I can find.  

 

Thanks for your help!!!

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 1:13 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

 

Did you configure LDAP?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Friday, November 02, 2007 9:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

Microsoft AD.  CAG going through AAC to WI.

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Friday, November 02, 2007 12:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Logging in to the CAG

 

What type of authentication are you using on the CAG?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Thursday, November 01, 2007 2:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Logging in to the CAG

 

I have two users now that cannot access our Citrix farm from home.  Both are
able to get to our web page that points to our CAG but when they log in it
just brings them back to the log in page.  When they are on the network at
work they can login fine.  

 

Anyone have any ideas?

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

 

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References:

[THIN] Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim

[THIN] Re: Logging in to the CAG
From: Steve Greenberg

[THIN] Re: Logging in to the CAG
From: Medeiros, Jim
[THIN] Re: Logging in to the CAG

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