[THIN] Re: Local vs. Network printers

  • From: "Steve Greenberg" <steveg@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 9 Jun 2008 13:40:40 -0700

That's what the list is for, there are no bad questions!!

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Monday, June 09, 2008 1:36 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

 

Thank you.  I think the issue we have is that the network printer drivers
are not installed on all of our servers.  I am testing it now.  I believe
the user was trying to add a printer but the driver was not installed on the
PS server and the user did not have rights to install on the server. 

 

Sorry to bug you with such a simple problem.  

 

Embarrassed,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

 

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Monday, June 09, 2008 4:07 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

Even if you just use plain old Windows printer mapping for network LAN
printers, those should still be available to PS apps even if you disallow
remote ICA printing options..

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Monday, June 09, 2008 12:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

 

That may be the problem, Steve.  I don't believe we are 'assigning' them.
At least we have not configured session printers in any policies.

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

(336) 770-2858

 

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Monday, June 09, 2008 3:37 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

That is no problem, turning off Citrix remote client printing does not
disallow them from printing to LAN printers that are mapped the conventional
way in their PS sessions..How are you assign the LAN network printers now?

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Monday, June 09, 2008 11:43 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

 

Sorry, Joe and list.  I forgot to mention how I was applying the policy.
The particular policy that I mentioned is applied to Access Control ->
Filter based on Access Control -> Apply to connections made through
MetaFrame Secure Access Manager (version 4.0 or later).

 

Joe, I want to allow users coming in through our CAG to have the ability to
print to Network Printers but NOT local client printers.  e.g. we don't want
someone who is connecting from home to print an insurance policy or customer
information on their home printers, but there is no reason why, from home,
they cannot print to one of our office printers.

 

I hope this helps.

 

Thank you,

 

Jim Medeiros

Citrix Administrator

GMAC Insurance

 

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of   Joe Sh

Sent: Monday, June 09, 2008 2:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers

How are you applying this policy?

 

In this case,  I would setup a minimum of two policies. One for internal and
one for external and apply those policies based on IP subnet ranges or if
you're using smart access use that as your filter.

Joe

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Medeiros, Jim
Sent: Monday, June 09, 2008 10:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Local vs. Network printers

 

Being an Insurance company, we have a policy that does not allow printing to
local printers as the information may be confidential.  We have been able to
implement this with a policy in our CMC.  We only block this when users are
coming through the CAG, no need to block this behavior when people are
connected to the network.

Our intent was never to block users from printing to network printers.  We
have just learned that in fact, we are.  Apparently, the policy that we
created is blocking all printing - local and network.  

Question:  Is there a way to block the creation and/or mapping of local
printers (someone's printer at home or remote office) but allow users to
print to network printers (printers on our network and published in AD)
and/or add them to their Citrix profile as needed?

Current policy details: 

*       Client Devices -> Resources -> Ports -> turn off LPT ports --
Enabled 
*       Printing -> Client Printers -> Auto Creation -- Enabled and set to
Do not auto-create client printers 
*       Printing -> Client Printers -> Turn off client printer mapping --
Enabled 

 

I appreciate any help that you have to offer.  

Thank you, 
  
Jim Medeiros 
Citrix Administrator 
GMAC Insurance 

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