[THIN] Re: Lines crossed
- From: "Berger, Gunnar" <GBerger@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 2 Nov 2006 09:34:05 -0500
Rick,
First off thank you so much for giving me some very detailed things to
check out. I was feeling pretty dumb not knowing how what I was seeing
would even be possible. If you want to email me the SID app shoot it
over to gberger@xxxxxxxxxxx The next time this crossed line thing
happens I'll be ready.
Gunnar
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: Wednesday, November 01, 2006 2:41 PM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Lines crossed
Hi Gunnar,
If a user is getting someone else email, for example using outlook
against an exchange server, they not only have to have the same outlook
profile (connection info etc) but they have to pass the right
credentials to view the email. So it's not just as simple as a user
getting a mixed profile, they's have to have the same username and
password as well which as you comment would be a major problem.
I'd be real curious if this was happening, because its then not just an
issue of profile cross-contaimination but something much more
interesting.
Get the 2 user's SIDs (only interested in the last set of numbers) and
when this problem happens, check the HKEY_USERS\%userSID% key on the
server hosting the user session. I can email you a little app that'll
give you user SIDs.
The first thing to check is access permissions and ownership on the
relevant SID (HKEY_USERS\%userSID%). Does it correspond to the right
user. Then check the outlook profile
(%userSID%\Software\Microsoft\WIndows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\%outlookprofilename%), . If you look at the
first few subkeys you'll see the user's exchange connection parameters,
which should match the user (but in this scenario may not).
What you do from there will depnd on what you find.
regards,
Rick
Ulrich Mack
Volante Systems
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of Berger, Gunnar
Sent: Thu 2/11/2006 2:54
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Lines crossed
Blame aside, I just consider Citrix my Citrix servers, TS and all.
When this error first occurred I thought about profiles so I just
deleted all profiles on the network. (I can do this all I want on my
network) Yet after deleting the profiles it happened again. My problem
is it doesn't happen all the time, but I've seen it happen so I don't
think it's a user error.
Gunnar
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Matthew Shrewsbury
Sent: Wednesday, November 01, 2006 11:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Lines crossed
I use a product called Timberline and it is amazing to watch them always
try and point their finger at Citrix. After close monitoring it almost
always comes down to their application is the cause of the problem.
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Network Manager
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Greenberg
Sent: Wednesday, November 01, 2006 12:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Lines crossed
That is one the reasons I like the fact that MS bought Softricity - now
the focus of issues can be properly pointed to MS, Citrix has taken the
heat since the very beginning for what are really issues with MS
profiles, printing, compatibility, etc.....
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Joe Shonk
Sent: Wednesday, November 01, 2006 9:40 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Lines crossed
First of all, to blame it on Citrix is an inaccurate statement. If
anything it is more likely to be Microsoft issue, but my guess is human
error involved.
First I would look at each user's Profile Hive (loaded and unloaded) and
see what I could find and regress from there.
Joe
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Berger, Gunnar
Sent: Wednesday, November 01, 2006 9:17 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Lines crossed
I have two different users that somehow get their lines crossed on
Citrix. I kid you not when the HR director logs into Citrix she gets
someone else's logon. When that other person logs on she gets the HR
director, email, everything. The server shows them logged in properly,
meaning the HR Director is logged in as herself not the other person.
Neither of these people have ever used the other persons computer so the
possibility of Citrix remembering the HR director password on the other
persons machine is not really probable, she's never used it.
This problem reminds me of when the phone company would get lines
crossed, has anyone ever heard of this happening. This is just about
the biggest security problem that Citrix could have given me.
Gunnar
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