Most likely to be latency - ping times.. Could be from a high latency conne= ction like satellite, or a saturated "standard" conection. Although I guess it could also be a connection thats too small for the upda= tes? But that would have to be REAL small.. Try pinging his address reported (assuming its not a NATed address) by mfad= min/cmc? Andrew --o-- >>> jhayes@xxxxxxxxxxxxxxxxxx 26/04/04 15:14:01 >>> What variables should be looked at when end-users are complaining about lagtime in Microsoft Office products? For example, John is typing a document and looks up and nothing he typed is there and then in a moment it catches up to him. =20 Any help would be most appreciated. ******************************************************** This week's sponsor - Neoware Thin Clients Neoware makes computing open, secure, reliable,=20 affordable, manageable and obsolete-free.=20 Starting at $199!=20 http://www.neoware.com=20 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm=20 *********************************************************** For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This week's sponsor - Neoware Thin Clients Neoware makes computing open, secure, reliable, affordable, manageable and obsolete-free. Starting at $199! http://www.neoware.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm