[THIN] KB: CTX668232 - Citrix Management Console Server Node does not Report all Servers.
- From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Mon, 9 Jan 2006 05:41:29 -0800 (PST)
CTX668232 - Citrix Management Console Server Node does not Report all Servers.
This document was published at: http://support.citrix.com/article/CTX668232
Document ID: CTX668232, Created on: Jul 25, 2002, Updated: Jan 5, 2006
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame
XP 1.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for
Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft
Windows 2003, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix
Presentation Server 4.0 for Microsoft Windows 2003
Symptoms
1. The last server added to the farm is the only server that appears in the
Citrix Management Console.
2. Rebuilding the local host cache on all servers does not help.
3. An application can be published to all servers; Load Manager works.
4. Switching to Native mode or Interoperability mode does not help.
5.Typing Qserver or Qfarm at a command prompt reports all servers.
6. The farm is functioning and in production. There are no other problems.
7. Running the Citrix Management Console with the debug switch reported all
servers.
DSCheck usage returns:
Verify Servers folders
-------------------------------------
ERROR: More than one root folder found.
Verifying Folder 60a8-0002-00000016 (Servers)
Verifying Server - 17b9-000b-00000003 (BJCTSDEV-P3)
Resolution
1. Back up the data store.
2. Follow CTX107800 â DSCHECK Version 3.5 to fix the Datastore.
http://support.citrix.com/article/entry.jspa?entryID=8024
3. dscheck /full Folders /clean should resolve the issue.
4. Verify the Citrix Management Console reports all servers.
5. Back up the corrected data store as the last known functional copy.
6. If step 2 fails, Citrix Support may ask that chfarm.exe (CTX736659 â How
to Change Farm using the "chfarm" Utility be used , for SQL, Oracle, and DB2
datastores, to pull the servers out of the farm and then run it again to place
all the servers back in the farm. A new node will be created and all the
servers will be in the new Servers node.
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