CTX108267 - IMA Service Fails with Specific Error: 2147483649 This document was published at: http://support.citrix.com/article/CTX108267 Document ID: CTX108267, Created on: Dec 5, 2005, Updated: Dec 5, 2005 Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2003 Symptoms When starting IMA or using chfarm to join a MetaFrame XP server to a farm with an SQL, Oracle, Access, or DB2 data store a message appears indicating that the IMA service fails to start. In the Event Viewer there are the following errors. Failed to load plugin ImaPsSs.dll with error IMA_RESULT_FAILURE Failed to load plugin ImaRuntimeSS.dll with error IMA_RESULT_FAILURE Failed to load initial plugins with error IMA_RESULT_FAILURE The Independent Management Architecture service terminated with service-specific error 2147483649. Cause The MetaFrame server attempts to create a local host cache file on the local machine in the "Program files\citrix\independent management architecture" directory. This file is a subset of the data store and is a Microsoft Access database with extension .mdb. A necessary Access DLL file, used to complete this process, may not be registered or has insufficient permissions. Resolution The file mstjes40.dll needed by the Microsoft Jet Engine has not been registered. Register as follows using regsvr32. C:\Documents and Settings\administrator.FRENCHY>regsvr32 C:\Winnt\System32\msjtes40.dll Check the file for any permission issues. Then repeat the CHFARM. See this Microsoft article 905530 for more information. Additional Troubleshooting 1. Search the Knowledge Center for other articles on ?2147483649.? 2. While Microsoft Access is not required on the Citrix Server, it can be used to further troubleshoot this issue. Using the account for the Citrix Server Farm Administration, chfarm, etc., attempt to create a blank database with tables and enter information into the tables. If this underlying functionality is not working properly, it would not be expected that Citrix would be able to create the Local Host Cache (LHC). 3. CTX759510 ? Function of the Local Host Cache on MetaFrame XP.