CTX108181 - Unable to Locate Windows When Shadow Session is Minimized This document was published at: http://support.citrix.com/article/CTX108181 Document ID: CTX108181, Created on: Jan 16, 2006, Updated: Jan 17, 2006 Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000 Symptoms When shadowing a seamless session, minimized windows can not always be located. Cause This is due to different screen resolutions. Resolution â For MetaFrame XP, apply Service Pack 4. â For MetaFrame Presentation Server 3.0, apply MPSE300W2KR03 for Windows 2000 or MPSE300W2K3R03 for Windows 2003. More Information For more information, see the readme file for Service Pack 4 as well as the R03 hotfix.