CTX107977 - Error 26013. Function InitializeTree2 returned failure in CTX_MF_IMA_InitializeTree2 the database username or password may be wrong This document was published at: http://support.citrix.com/article/CTX107977 Document ID: CTX107977, Created on: Nov 16, 2005, Updated: Dec 5, 2005 Products: Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2000, Citrix Presentation Server 4.0 for Microsoft Windows 2003, Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003 Symptoms When installing Citrix Presentation Server to use SQL as a data store the user may receive the error message: ?Error 26013. Function InitializeTree2 returned failure in CTX_MF_IMA_InitializeTree2 the database username or password may be wrong.? This occurs even though the user has created a DSN, and the ODBC tests completed successfully. Installation is then terminated and Presentation Server is not installed. Cause While creating the DSN, the user may have cleared the following check boxes: - Use ANSI quoted identifiers, and - Use ANSI nulls, paddings and warnings These options are normally selected by default. Resolution Create a new, blank database and during installation ensure that these two options are enabled in the Microsoft SQL Server DSN Configuration. Installation should now complete successfully. Note: If the installation is started with the same database as was used in a previously unsuccessful installation it may return the same error as before. This is because the database may have been partially created in the previous installation attempt and contains the incorrect information which causes the error. Scenario 2 The same error message is received, however this time you are trying to use an Access Database for the data store. Resolution 2 Refer to CTX108267 ? IMA Service Fails with Specific Error: 2147483649 .