[THIN] KB: CTX104873 - Differences In Shadow Behavior With the Shadow Taskbar and the Management Console

CTX104873 - Differences In Shadow Behavior With the Shadow Taskbar and the 
Management Console 

This document was published at: 
http://support.citrix.com/kb/entry.jspa?externalID=CTX104873 


Document ID: CTX104873, Created on: Dec 8, 2004, Updated: Dec 16, 2004 
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000 
 
Symptoms

The shadow taskbar behaves in a different manner to the Management Console in 
its port usage when cross-server shadowing.

To view this behavior, follow these steps:

1. Launch the shadow taskbar on Server A.

2. Shadow a user that is connected to Server B.

3. Run Netstat ?an.

The behavior is that there is a 1494 loopback session established on Server A 
and a TCP port 445 session established on Server B.

4. The shadower establishes a session on Server A.

5. Port 445 under Windows 2000 allows SMB to be run directly over TCP/IP. 

6. If you examine the IP address of the rendered ICA file in the Shadow temp 
directory and look at the target IP address, it is of Server A:

Documents and Settings\%Username%\Local Settings\Temp\Shadow

7. If you edit it and replace with Server B address, you can shadow over 1494.

8. Using the Management Console, you shadow over 1494 and establish a session 
on Server B.

Resolution

If you are in an ICA session to the desktop as an administrator and you start 
the Management Console from within the session and try to shadow another 
session, it will only let you shadow one session at a time.

The shadow taskbar allows you to shadow multiple users from within an ICA 
session


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