What is the reason for the session interruption you are experiencing? Are you using the session reliability feature? You might want to check out the CTX ariticle: http://support.citrix.com/article/CTX104147 <http://support.citrix.com/article/CTX104147&searchID=29122390> &searchID=29122390 Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Grecsek Sent: Monday, September 11, 2006 12:50 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] ICA Keep Alives We have all Citrix servers/infrastructure setup in a remote datacenter. All clients come in remotely via the web interface. There are no local clients. The client sites/branch offices (about 30 users) have T1's with automatic failover to DSL if the T1 drops. Currently we have ICA Keep Alives turned on but we're having some issues with sessions not dropping into the "disconnected" status and thus having users not able to re-attach to those open sessions if say our CSG dropped for any reason. We like the functionality of the keep alives because some users connect via wireless/other connections that aren't as stable and when those connections are disrupted they can reestablish their session with little disruption. It seems like a trade-off situation and so I'm curious what others might recommend given our setup. We're using 4.0. Thanks! Chris