Check the ICAKeepAlive setting and possibly lower it. We had to crank ours down very low (10 I believe) to keep sessions from dropping. -Paul > ---------- > From: Turman, David C.[SMTP:david_turman@xxxxxxxxxxxxxxxx] > Reply To: thin@xxxxxxxxxxxxx > Sent: Wednesday, June 18, 2003 1:11 PM > To: 'thin@xxxxxxxxxxxxx' > Subject: [THIN] Re: ICA Client > > > I have 2 users that have similar issues, one using > DSL and the other Bale Modem. After 7 1/2 hours > they get dropped. Not a clue. > > -----Original Message----- > From: Lucas Boyken [mailto:lboyken@xxxxxxxxx] > Sent: Wednesday, June 18, 2003 12:02 PM > To: thin@xxxxxxxxxxxxx > Subject: [THIN] ICA Client > Importance: High > > > Hello All, > > I have a question concerning a ICA Client Issue, at least that is what I > think it is, where the sessions get disconnected after a short period of > no > activity by the user. I don't have very much exposure to Citrix, as I > deal > with Terminal Services mostly. However, this is a new client with an old > problem and their current previous consultant (who setup this system) > doesn't have a clue. It is going over a DSL Highspeed internet > connection. > The connection isn't the problem in my mind because it has been changed > from > a unknown QoS provider to a high Qos provider. The client is have a > similar > problem in another branch office. However, the previous consultant can > connect remotely without experiencing disconnects. Any ideas? I would > greatly appreciate all your help. > > Respectfully, > > Lucas W. Boyken > Computer Systems Associates > Account Manager / Technical Representative > lboyken@xxxxxxxxx > Company Phone: 800.222.7601 > Office Phone: 515.332.2751 > Fax: 515.332.5687 > > > > ******************************************************** > This weeks sponsor - RTOSoft TScale > Complaints about applications response time - DO SOMETHING ABOUT IT! > TScale > 2.0 improves applications response time and increases terminal server > capacity. Really get MORE from your existing servers! Free eval: > http://www.rtosoft.com/enter.asp?id=130 > ********************************************************** > Useful Thin Client Computing Links are available at: > http://thethin.net/links.cfm > > For Archives, to Unsubscribe, Subscribe or > set Digest or Vacation mode use the below link: > http://thethin.net/citrixlist.cfm > > ******************************************************** > This weeks sponsor - RTOSoft TScale > Complaints about applications response time - DO SOMETHING ABOUT IT! > TScale 2.0 improves applications response time and increases terminal > server capacity. Really get MORE from your existing servers! Free eval: > http://www.rtosoft.com/enter.asp?id=130 > ********************************************************** > Useful Thin Client Computing Links are available at: > http://thethin.net/links.cfm > > For Archives, to Unsubscribe, Subscribe or > set Digest or Vacation mode use the below link: > http://thethin.net/citrixlist.cfm > ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm