[THIN] Re: ICA Client

The client side is a Linksys... The server side is a pix....

-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx] 
Sent: Friday, June 20, 2003 10:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


What type of device is doing the Nat on the client side?

-----Original Message-----
From: King, Jesse [mailto:JKing@xxxxxxxxxxxxxxxxxxx]=20
Sent: Friday, June 20, 2003 7:06 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client


Interesting thread... I'm having an issue where client's will access a
desktop session through the web to one of the servers in my farm through the
firewall with a .ica file. It works great - but everyone in a while a user
cannot establish a connection and gets the 'citrix server unavailable error'
- When it is because several other people are in remotely with out issue. I
have actually received the error myself - try a different computer in my
house - I get right in.=20

Very strange. I am wondering if it has to do with NAT...

Open to suggestions..



-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=20
Sent: Friday, June 20, 2003 10:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


Are the clients using a many-to-one NAT?

-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]=3D20
Sent: Friday, June 20, 2003 5:43 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


They are running NAT on between two locations.  I.E. they have two
firewall/routers that connect each respective location to highspeed DSL
Internet connections.

Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D20
Sent: Thursday, June 19, 2003 3:08 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


Are they connecting via all public IP's. Is there a NAT traversal or VPN
tunell?

-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]=3D3D3D20
Sent: Thursday, June 19, 2003 1:01 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


HELP...

Ok, got that out of my system.  The story has change a little bit and I am
sinking waist deep into this Citrix stuff.  So, I went to the client's
server and ran the connection configuration manager (mfcfg.exe).  Set it so
no sessions should be dropped, etc.  The situation at my client's remote
offices has gotten better (they aren't getting booted off after 5 to 10 min.
of inactivity...now it is taking something like 15 to 20 minutes).  I have
looked at the client side as well and edited the appsrv.ini changing the
mouse and keyboard time outs from 0 to 300 per an article I
found.=3D3D3D3D20

Does anyone else have any ideas to help this Citrix Idiot get by???  I am
just getting my feet wet here with Citrix, however the similarities between
TS and Citrix are there (not extremely close, but the knowledge of TS has
helped out some).  So, with that mouth full said, what can I do to make
these remote offices work correctly?  They have a solid connection via DSL
to their home office (384KBps bandwidth for three users).  So, please help
me!!!


Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: Lucas Boyken=3D3D3D3D20
Sent: Wednesday, June 18, 2003 4:54 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: RE: [THIN] Re: ICA Client


Short time is about 10 to 15 minutes.  I believe it is caused by the timeout
built into the client for licensing purposes.  On this particular ICA
Client, I cannot figure out how to change the timeout to more.  Articles
refer me to a cfcon.exe or mfcon.exe file...the configuration program for
the client.  This program doesn't exist on the clients I am looking at.  Any
ideas???

Respectfully,

Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D3D3D20
Sent: Wednesday, June 18, 2003 1:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


Can we get a definition of short? IS it consitently the same time period
before a drop?

-----Original Message-----
From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D3D20
Sent: Wednesday, June 18, 2003 11:20 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client


Right.  But he said short periods of inactivity.  I took that to mean
seconds rather than minutes, but that could be coming from my own situation
where that was the case.

-Paul

> ----------
> From:         John Knightly[SMTP:jknightly@xxxxxxxxxxxxxxxxxx]
> Reply To:     thin@xxxxxxxxxxxxx
> Sent:         Wednesday, June 18, 2003 2:16 PM
> To:   thin@xxxxxxxxxxxxx
> Subject:      [THIN] Re: ICA Client
>=3D3D3D3D3D20
> Most firewalls have a service timeout for outbound traffic. =3D3D3D
I'll=3D3D3D3D3D20=3D3D3D20
>generally create a service on the firewall called ICACLIENT =3D3D
that=3D3D3D3D3D20

>=3D3D3D

>=3D3D3D3D20 specifies outbound traffic coming from high ports, destined 
>=
=3D
for

>=3D3D
=3D3D3D
=3D3D3D3D
port=3D3D3D3D3D20

>1494, and put an outbound rule on the top of the list (so =
it=3D3D20=3D20
>is=3D3D3D3D3D20=3D3D3D20 =3D3D3D3D20 processed first), then specify a =
timeout

>=3D
for =3D3D
the=3D3D20
>ICACLIENT=3D3D3D20 service=3D3D3D3D20 at=3D3D3D3D3D20  500 minutes or =
so. =3D
=3D3D3D3D3D20

>=3D3D
 John=3D3D20
>=3D3D3D3D3D20  -----Original Message-----
> From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D3D3D20
> Sent: Wednesday, June 18, 2003 10:14 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: ICA Client
>=3D3D3D3D3D20
>=3D3D3D3D3D20
> Check the ICAKeepAlive setting and possibly lower it.  We had to crank

> ours down very low (10 I believe) to keep sessions from dropping. =
=3D3D
=3D3D3D3D
=3D3D3D3D3D20

>-Paul =3D3D3D3D3D20
> > ----------
> > From:       Turman, David C.[SMTP:david_turman@xxxxxxxxxxxxxxxx]
> > Reply To:   thin@xxxxxxxxxxxxx
> > Sent:       Wednesday, June 18, 2003 1:11 PM
> > To:         'thin@xxxxxxxxxxxxx'
> > Subject:    [THIN] Re: ICA Client
> >=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> >     I have 2 users that have similar issues, one using=3D3D3D3D3D3D20
> >     DSL and the other Bale Modem. After 7 1/2 hours
> >     they get dropped. Not a clue.
> >=3D3D3D3D3D3D20
> > -----Original Message-----
> > From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]
> > Sent: Wednesday, June 18, 2003 12:02 PM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] ICA Client
> > Importance: High
> >=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > Hello All,
> > =3D3D3D3D3D3D20
> > I have a question concerning a ICA Client Issue, at least that =3D
=3D3D3D3D
is=3D3D3D3D3D20
> >what
>=3D3D3D3D3D20
> > I think it is, where the sessions get disconnected after a =
=3D3D3D3D3D
short=3D3D3D3D3D3D20=3D3D3D3D3D20
> > period of no activity by the user.  I don't have very =3D
much=3D3D3D20=3D3D20=3D20
> > exposure=3D3D3D3D3D20 to
>=3D3D3D3D3D20
> > Citrix, as I deal
> > with Terminal Services mostly.  However, this is a new=3D20 
> > client=3D3D3D20=3D3D20 with=3D3D3D3D3D20 an
> old
> > problem and their current previous consultant (who setup =3D3D
this=3D3D3D3D3D20
> > system) doesn't have a clue.  It is going over a DSL =3D3D3D
Highspeed=3D3D3D3D3D20=3D3D3D20
> > internet connection. The connection isn't the problem in my =
=3D3D3D3D
mind=3D3D3D3D3D20=3D3D3D3D20
> > because it has been
> changed
> > from
> > a unknown QoS provider to a high Qos provider.  The client is have a

> > similar problem in another branch office.  However, the =3D3D3D3D
previous=3D3D3D3D3D20
> > consultant
> can
> > connect remotely without experiencing disconnects.  Any ideas?  I
> would
> > greatly appreciate all your help.
> > =3D3D3D3D3D3D20
> > Respectfully,
> > =3D3D3D3D3D3D20
> > Lucas W. Boyken
> > Computer Systems Associates=3D3D3D3D3D3D20
> > Account Manager / Technical Representative=3D3D3D3D3D3D20  =
=3D3D3D3D3D
lboyken@xxxxxxxxx=3D3D3D3D3D3D20
> > Company Phone:  800.222.7601=3D3D3D3D3D3D20
> > Office Phone:  515.332.2751=3D3D3D3D3D3D20
> > Fax:  515.332.5687=3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > =3D3D3D3D3D3D20
> >=3D3D3D3D3D3D20
> > ********************************************************
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