If you search for client disconnects or timeouts you will find articles that tell you where to look to find this setting in the registry. =20 Lucas W. Boyken Computer Systems Associates Account Manager / Technical Representative lboyken@xxxxxxxxx Company Phone: 800.222.7601 Office Phone: 515.332.2751 Fax: 515.332.5687 -----Original Message----- From: King, Jesse [mailto:JKing@xxxxxxxxxxxxxxxxxxx]=20 Sent: Thursday, June 19, 2003 3:17 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: ICA Client Where do you adjust these ICA/TCP keep alive settings? Thanks. -----Original Message----- From: Magnus [mailto:magnus@xxxxxxxx]=20 Sent: Thursday, June 19, 2003 4:10 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: ICA Client Adjust the ICA and TCP keep alives that should help a bit. Also set the Sound quality to low on the server for the ica-tcp connection and =3D disable sound on the ICA client -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On = =3D Behalf Of Lucas Boyken Sent: Thursday, June 19, 2003 4:01 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: ICA Client HELP... Ok, got that out of my system. The story has change a little bit and I =3D am sinking waist deep into this Citrix stuff. So, I went to the client's server and ran the connection configuration manager (mfcfg.exe). Set it =3D so no sessions should be dropped, etc. The situation at my client's remote offices has gotten better (they aren't getting booted off after 5 to 10 =3D min. of inactivity...now it is = taking something like 15 to 20 minutes). I =3D have looked at the client side = as well and edited the appsrv.ini changing the mouse and keyboard time outs from 0 to 300 per an article I found.=3D3D20 Does anyone else have any ideas to help this Citrix Idiot get by??? I = =3D am just getting my feet wet here with Citrix, however the similarities = =3D between TS and Citrix are there (not extremely close, but the knowledge of TS =3D has helped out some). So, with that mouth full said, what can = I do to make these remote offices work correctly? They have a solid connection via =3D DSL to their home office (384KBps bandwidth for three users). So, please =3D help me!!! Lucas W. Boyken Computer Systems Associates Account Manager / Technical Representative lboyken@xxxxxxxxx Company Phone: 800.222.7601 Office Phone: 515.332.2751 Fax: 515.332.5687 -----Original Message----- From: Lucas Boyken=3D3D20 Sent: Wednesday, June 18, 2003 4:54 PM To: 'thin@xxxxxxxxxxxxx' Subject: RE: [THIN] Re: ICA Client Short time is about 10 to 15 minutes. I believe it is caused by the =3D timeout built into the client for licensing purposes. On this particular ICA Client, I cannot figure out how to change the timeout to more. Articles refer me to a cfcon.exe or mfcon.exe file...the configuration program =3D for the client. This program doesn't exist on the clients I am looking at. =3D Any ideas??? Respectfully, Lucas W. Boyken Computer Systems Associates Account Manager / Technical Representative lboyken@xxxxxxxxx Company Phone: 800.222.7601 Office Phone: 515.332.2751 Fax: 515.332.5687 -----Original Message----- From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D20 Sent: Wednesday, June 18, 2003 1:24 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: ICA Client Can we get a definition of short? IS it consitently the same time period before a drop? -----Original Message----- From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D20 Sent: Wednesday, June 18, 2003 11:20 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: ICA Client Right. But he said short periods of inactivity. I took that to mean seconds rather than minutes, but that could be coming from my own =3D situation where that was the case. -Paul > ---------- > From: John Knightly[SMTP:jknightly@xxxxxxxxxxxxxxxxxx] > Reply To: thin@xxxxxxxxxxxxx > Sent: Wednesday, June 18, 2003 2:16 PM > To: thin@xxxxxxxxxxxxx > Subject: [THIN] Re: ICA Client >=3D3D3D20 > Most firewalls have a service timeout for outbound traffic. =3D I'll=3D3D3D20=3D20 >generally create a service on the firewall called ICACLIENT = that=3D3D3D20 >=3D >=3D3D20 specifies outbound traffic coming from high ports, destined for = =3D =3D3D port=3D3D3D20 >1494, and put an outbound rule on the top of the list (so it >is=3D3D3D20=3D20 =3D3D20 processed first), then specify a timeout for = the=20 >ICACLIENT=3D20 service=3D3D20 at=3D3D3D20 500 minutes or so. =3D3D3D20 = John=20 >=3D3D3D20 -----Original Message----- > From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D20 > Sent: Wednesday, June 18, 2003 10:14 AM > To: 'thin@xxxxxxxxxxxxx' > Subject: [THIN] Re: ICA Client >=3D3D3D20 >=3D3D3D20 > Check the ICAKeepAlive setting and possibly lower it. We had to crank > ours down very low (10 I believe) to keep sessions from dropping. = =3D3D =3D3D3D20 >-Paul =3D3D3D20 > > ---------- > > From: Turman, David C.[SMTP:david_turman@xxxxxxxxxxxxxxxx] > > Reply To: thin@xxxxxxxxxxxxx > > Sent: Wednesday, June 18, 2003 1:11 PM > > To: 'thin@xxxxxxxxxxxxx' > > Subject: [THIN] Re: ICA Client > >=3D3D3D3D20 > >=3D3D3D3D20 > > I have 2 users that have similar issues, one using=3D3D3D3D20 > > DSL and the other Bale Modem. After 7 1/2 hours > > they get dropped. Not a clue. > >=3D3D3D3D20 > > -----Original Message----- > > From: Lucas Boyken [mailto:lboyken@xxxxxxxxx] > > Sent: Wednesday, June 18, 2003 12:02 PM > > To: thin@xxxxxxxxxxxxx > > Subject: [THIN] ICA Client > > Importance: High > >=3D3D3D3D20 > >=3D3D3D3D20 > > Hello All, > > =3D3D3D3D20 > > I have a question concerning a ICA Client Issue, at least that =3D3D is=3D3D3D20 > >what >=3D3D3D20 > > I think it is, where the sessions get disconnected after a =3D3D3D short=3D3D3D3D20=3D3D3D20 > > period of no activity by the user. I don't have very much=3D20 > > exposure=3D3D3D20 to >=3D3D3D20 > > Citrix, as I deal > > with Terminal Services mostly. However, this is a new client=3D20 > > with=3D3D3D20 an > old > > problem and their current previous consultant (who setup = this=3D3D3D20 > > system) doesn't have a clue. It is going over a DSL =3D Highspeed=3D3D3D20=3D20 > > internet connection. The connection isn't the problem in my =3D3D mind=3D3D3D20=3D3D20 > > because it has been > changed > > from > > a unknown QoS provider to a high Qos provider. The client is have a > > similar problem in another branch office. However, the =3D3D previous=3D3D3D20 > > consultant > can > > connect remotely without experiencing disconnects. Any ideas? I > would > > greatly appreciate all your help. > > =3D3D3D3D20 > > Respectfully, > > =3D3D3D3D20 > > Lucas W. Boyken > > Computer Systems Associates=3D3D3D3D20 > > Account Manager / Technical Representative=3D3D3D3D20 =3D3D3D lboyken@xxxxxxxxx=3D3D3D3D20 > > Company Phone: 800.222.7601=3D3D3D3D20 > > Office Phone: 515.332.2751=3D3D3D3D20 > > Fax: 515.332.5687=3D3D3D3D20 > >=3D3D3D3D20 > > =3D3D3D3D20 > >=3D3D3D3D20 > > ******************************************************** > > This weeks sponsor - RTOSoft TScale > > Complaints about applications response time - DO SOMETHING ABOUT IT! > >=3D > >TScale 2.0 improves applications response time and = increases=3D3D20=3D20 > >terminal server > > capacity. Really get MORE from your existing servers! Free = eval:=3D20 > >http://www.rtosoft.com/enter.asp?id=3D3D3D3D3D130 > > ********************************************************** > > Useful Thin Client Computing Links are available at: =3D3D20=3D20=20 > >http://thethin.net/links.cfm =3D3D3D3D20 For Archives, to = Unsubscribe, > >=3D > >Subscribe or set Digest or Vacation mode use the below link: > >http://thethin.net/citrixlist.cfm > >=3D3D3D3D20 > > ******************************************************** > > This weeks sponsor - RTOSoft TScale > > Complaints about applications response time - DO SOMETHING ABOUT IT! > >TScale 2.0 improves applications response time and increases terminal > > server capacity. Really get MORE from your existing servers! Free > eval: > > http://www.rtosoft.com/enter.asp?id=3D3D3D3D3D130 > > ********************************************************** > > Useful Thin Client Computing Links are available at: =3D3D3D20=3D20 > >http://thethin.net/links.cfm =3D3D3D3D20 For Archives, to=3D20=20 > >Unsubscribe,=3D3D20 Subscribe or set Digest or Vacation mode use=20 > >the=3D20 below link: http://thethin.net/citrixlist.cfm =3D3D3D3D20 > ******************************************************** > This weeks sponsor - RTOSoft TScale=3D3D3D3D20 > Complaints about applications response time - DO SOMETHING ABOUT=3D20 >IT!=3D3D3D20 TScale 2.0 improves applications response time and=3D20=20 >increases=3D3D20 terminal=3D3D3D20 server capacity. Really get MORE = from =3D your=3D20 >existing=3D3D20 servers! Free=3D3D3D20 > eval: http://www.rtosoft.com/enter.asp?id=3D3D3D3D3D130 > ********************************************************** > Useful Thin Client Computing Links are available at:=3D3D3D20 =3D20 >http://thethin.net/links.cfm =3D3D3D20 For Archives, to Unsubscribe,=20 >Subscribe or=3D3D3D3D20 set Digest or Vacation mode use the below=20 >link:=3D3D3D20 http://thethin.net/citrixlist.cfm > ******************************************************** > This weeks sponsor - RTOSoft TScale > Complaints about applications response time - DO SOMETHING ABOUT IT! > TScale 2.0 improves applications response time and increases terminal > server capacity. Really get MORE from your existing servers! Free eval: > http://www.rtosoft.com/enter.asp?id=3D3D3D3D130 > ********************************************************** > Useful Thin Client Computing Links are available at:=3D20 >http://thethin.net/links.cfm =3D3D3D20 For Archives, to = Unsubscribe,=3D20=20 >Subscribe or set Digest or Vacation mode use the below link: =20 >http://thethin.net/citrixlist.cfm >=3D3D3D20 ******************************************************** This weeks sponsor - RTOSoft TScale=3D3D3D20 Complaints about applications response time - DO SOMETHING ABOUT IT! =3D TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D3D3D3D130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=3D3D3D20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale=3D3D20 Complaints about applications response time - DO SOMETHING ABOUT IT! =3D TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D3D3D130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=3D3D20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale=3D20 Complaints about applications response time - DO SOMETHING ABOUT IT! =3D TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D3D130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=3D20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale=20 Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale=20 Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm