[THIN] Re: ICA Client

  • From: "Lucas Boyken" <lboyken@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 20 Jun 2003 07:43:18 -0500

They are running NAT on between two locations.  I.E. they have two
firewall/routers that connect each respective location to highspeed DSL
Internet connections.

Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=20
Sent: Thursday, June 19, 2003 3:08 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


Are they connecting via all public IP's. Is there a NAT traversal or VPN
tunell?

-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]=3D20
Sent: Thursday, June 19, 2003 1:01 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


HELP...

Ok, got that out of my system.  The story has change a little bit and I
am sinking waist deep into this Citrix stuff.  So, I went to the
client's server and ran the connection configuration manager
(mfcfg.exe).  Set it so no sessions should be dropped, etc.  The
situation at my client's remote offices has gotten better (they aren't
getting booted off after 5 to 10 min. of inactivity...now it is taking
something like 15 to 20 minutes).  I have looked at the client side as
well and edited the appsrv.ini changing the mouse and keyboard time outs
from 0 to 300 per an article I found.=3D3D20

Does anyone else have any ideas to help this Citrix Idiot get by???  I
am just getting my feet wet here with Citrix, however the similarities
between TS and Citrix are there (not extremely close, but the knowledge
of TS has helped out some).  So, with that mouth full said, what can I
do to make these remote offices work correctly?  They have a solid
connection via DSL to their home office (384KBps bandwidth for three
users).  So, please help me!!!


Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: Lucas Boyken=3D3D20
Sent: Wednesday, June 18, 2003 4:54 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: RE: [THIN] Re: ICA Client


Short time is about 10 to 15 minutes.  I believe it is caused by the
timeout built into the client for licensing purposes.  On this
particular ICA Client, I cannot figure out how to change the timeout to
more.  Articles refer me to a cfcon.exe or mfcon.exe file...the
configuration program for the client.  This program doesn't exist on the
clients I am looking at.  Any ideas???

Respectfully,

Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone:  800.222.7601
Office Phone:  515.332.2751
Fax:  515.332.5687


-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D20
Sent: Wednesday, June 18, 2003 1:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ICA Client


Can we get a definition of short? IS it consitently the same time period
before a drop?

-----Original Message-----
From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D20
Sent: Wednesday, June 18, 2003 11:20 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: ICA Client


Right.  But he said short periods of inactivity.  I took that to mean
seconds rather than minutes, but that could be coming from my own
situation where that was the case.

-Paul

> ----------
> From:         John Knightly[SMTP:jknightly@xxxxxxxxxxxxxxxxxx]
> Reply To:     thin@xxxxxxxxxxxxx
> Sent:         Wednesday, June 18, 2003 2:16 PM
> To:   thin@xxxxxxxxxxxxx
> Subject:      [THIN] Re: ICA Client
>=3D3D3D20
> Most firewalls have a service timeout for outbound traffic. =3D
I'll=3D3D3D20=3D20
>generally create a service on the firewall called ICACLIENT =
that=3D3D3D20

>=3D

>=3D3D20 specifies outbound traffic coming from high ports, destined for =
=3D
=3D3D
port=3D3D3D20

>1494, and put an outbound rule on the top of the list (so it=20
>is=3D3D3D20=3D20 =3D3D20 processed first), then specify a timeout for =
the=20
>ICACLIENT=3D20 service=3D3D20 at=3D3D3D20  500 minutes or so. =3D3D3D20 =
 John=20
>=3D3D3D20  -----Original Message-----
> From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D3D3D20
> Sent: Wednesday, June 18, 2003 10:14 AM
> To: 'thin@xxxxxxxxxxxxx'
> Subject: [THIN] Re: ICA Client
>=3D3D3D20
>=3D3D3D20
> Check the ICAKeepAlive setting and possibly lower it.  We had to crank

> ours down very low (10 I believe) to keep sessions from dropping. =
=3D3D
=3D3D3D20

>-Paul =3D3D3D20
> > ----------
> > From:       Turman, David C.[SMTP:david_turman@xxxxxxxxxxxxxxxx]
> > Reply To:   thin@xxxxxxxxxxxxx
> > Sent:       Wednesday, June 18, 2003 1:11 PM
> > To:         'thin@xxxxxxxxxxxxx'
> > Subject:    [THIN] Re: ICA Client
> >=3D3D3D3D20
> >=3D3D3D3D20
> >     I have 2 users that have similar issues, one using=3D3D3D3D20
> >     DSL and the other Bale Modem. After 7 1/2 hours
> >     they get dropped. Not a clue.
> >=3D3D3D3D20
> > -----Original Message-----
> > From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]
> > Sent: Wednesday, June 18, 2003 12:02 PM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] ICA Client
> > Importance: High
> >=3D3D3D3D20
> >=3D3D3D3D20
> > Hello All,
> > =3D3D3D3D20
> > I have a question concerning a ICA Client Issue, at least that =3D3D
is=3D3D3D20
> >what
>=3D3D3D20
> > I think it is, where the sessions get disconnected after a =3D3D3D
short=3D3D3D3D20=3D3D3D20
> > period of no activity by the user.  I don't have very much=3D20=20
> > exposure=3D3D3D20 to
>=3D3D3D20
> > Citrix, as I deal
> > with Terminal Services mostly.  However, this is a new client=3D20=20
> > with=3D3D3D20 an
> old
> > problem and their current previous consultant (who setup =
this=3D3D3D20
> > system) doesn't have a clue.  It is going over a DSL =3D
Highspeed=3D3D3D20=3D20
> > internet connection. The connection isn't the problem in my =3D3D
mind=3D3D3D20=3D3D20
> > because it has been
> changed
> > from
> > a unknown QoS provider to a high Qos provider.  The client is have a

> > similar problem in another branch office.  However, the =3D3D
previous=3D3D3D20
> > consultant
> can
> > connect remotely without experiencing disconnects.  Any ideas?  I
> would
> > greatly appreciate all your help.
> > =3D3D3D3D20
> > Respectfully,
> > =3D3D3D3D20
> > Lucas W. Boyken
> > Computer Systems Associates=3D3D3D3D20
> > Account Manager / Technical Representative=3D3D3D3D20  =3D3D3D
lboyken@xxxxxxxxx=3D3D3D3D20
> > Company Phone:  800.222.7601=3D3D3D3D20
> > Office Phone:  515.332.2751=3D3D3D3D20
> > Fax:  515.332.5687=3D3D3D3D20
> >=3D3D3D3D20
> > =3D3D3D3D20
> >=3D3D3D3D20
> > ********************************************************
> > This weeks sponsor - RTOSoft TScale
> > Complaints about applications response time - DO SOMETHING ABOUT IT!

> >TScale  2.0 improves applications response time and =
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> >http://thethin.net/links.cfm =3D3D3D3D20  For Archives, to =
Unsubscribe,

> >=3D

> >Subscribe or  set Digest or Vacation mode use the below link: =20
> >http://thethin.net/citrixlist.cfm
> >=3D3D3D3D20
> > ********************************************************
> > This weeks sponsor - RTOSoft TScale
> > Complaints about applications response time - DO SOMETHING ABOUT IT!

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terminal
> > server capacity. Really get MORE from your existing servers! Free
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> > **********************************************************
> > Useful Thin Client Computing Links are available at: =3D3D3D20=3D20=20
> >http://thethin.net/links.cfm =3D3D3D3D20  For Archives, to=3D20=20
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> ********************************************************
> This weeks sponsor - RTOSoft TScale=3D3D3D3D20
> Complaints about applications response time - DO SOMETHING ABOUT=3D20=20
>IT!=3D3D3D20  TScale 2.0 improves applications response time and=3D20=20
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> Useful Thin Client Computing Links are available at:=3D3D3D20 =3D20=20
>http://thethin.net/links.cfm =3D3D3D20  For Archives, to Unsubscribe,=20
>Subscribe or=3D3D3D3D20  set Digest or Vacation mode use the below=20
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> ********************************************************
> This weeks sponsor - RTOSoft TScale
> Complaints about applications response time - DO SOMETHING ABOUT IT!
> TScale 2.0 improves applications response time and increases terminal
> server capacity. Really get MORE from your existing servers! Free
eval:
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> Useful Thin Client Computing Links are available at:=3D20=20
>http://thethin.net/links.cfm =3D3D3D20  For Archives, to =
Unsubscribe,=3D20=20
>Subscribe or  set Digest or Vacation mode use the below link: =20
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>=3D3D3D20
********************************************************
This weeks sponsor - RTOSoft TScale=3D3D3D20
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
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**********************************************************
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For Archives, to Unsubscribe, Subscribe or=3D3D3D20
set Digest or Vacation mode use the below link:
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********************************************************
This weeks sponsor - RTOSoft TScale=3D3D20
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
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**********************************************************
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For Archives, to Unsubscribe, Subscribe or=3D3D20
set Digest or Vacation mode use the below link:
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********************************************************
This weeks sponsor - RTOSoft TScale=3D20
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
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**********************************************************
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For Archives, to Unsubscribe, Subscribe or=3D20
set Digest or Vacation mode use the below link:
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********************************************************
This weeks sponsor - RTOSoft TScale=20
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=3D130
**********************************************************
Useful Thin Client Computing Links are available at:
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For Archives, to Unsubscribe, Subscribe or=20
set Digest or Vacation mode use the below link:
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********************************************************
This weeks sponsor - RTOSoft TScale 
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=130
**********************************************************
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