[THIN] Re: ICA Client
- From: Angus Macdonald <Angus.Macdonald@xxxxxxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 19 Jun 2003 11:33:25 +0100
This may be an extremely onbvious question and I apologise if it is, but
have you checked the timeout settings assigned to the user account? If the
same user has the same problem at multiple offices surely the problem has to
be with the user setup.
-----Original Message-----
From: Lucas Boyken [mailto:lboyken@xxxxxxxxx]
Sent: 18 June 2003 18:02
To: thin@xxxxxxxxxxxxx
Subject: [THIN] ICA Client
Importance: High
Hello All,
I have a question concerning a ICA Client Issue, at least that is what I
think it is, where the sessions get disconnected after a short period of
no activity by the user. I don't have very much exposure to Citrix, as
I deal with Terminal Services mostly. However, this is a new client
with an old problem and their current previous consultant (who setup
this system) doesn't have a clue. It is going over a DSL Highspeed
internet connection. The connection isn't the problem in my mind
because it has been changed from a unknown QoS provider to a high Qos
provider. The client is have a similar problem in another branch
office. However, the previous consultant can connect remotely without
experiencing disconnects. Any ideas? I would greatly appreciate all
your help.
Respectfully,
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
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TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
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