I have 2 users that have similar issues, one using DSL and the other Bale Modem. After 7 1/2 hours they get dropped. Not a clue. -----Original Message----- From: Lucas Boyken [mailto:lboyken@xxxxxxxxx] Sent: Wednesday, June 18, 2003 12:02 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] ICA Client Importance: High Hello All, I have a question concerning a ICA Client Issue, at least that is what I think it is, where the sessions get disconnected after a short period of no activity by the user. I don't have very much exposure to Citrix, as I deal with Terminal Services mostly. However, this is a new client with an old problem and their current previous consultant (who setup this system) doesn't have a clue. It is going over a DSL Highspeed internet connection. The connection isn't the problem in my mind because it has been changed from a unknown QoS provider to a high Qos provider. The client is have a similar problem in another branch office. However, the previous consultant can connect remotely without experiencing disconnects. Any ideas? I would greatly appreciate all your help. Respectfully, Lucas W. Boyken Computer Systems Associates Account Manager / Technical Representative lboyken@xxxxxxxxx Company Phone: 800.222.7601 Office Phone: 515.332.2751 Fax: 515.332.5687 ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm