[THIN] Re: Hung ICA session

Hi Hector,

 

Oooh! I'm getting flashbacks to WinFrame & NT.

 

If it's the same issue as it was back then (printer drivers), you are
pretty much S.O.L.

 

There are some things you can attempt to discover the offending session.
Even then, you may not be able to get rid of it.

1.      Query Session sometimes will report successfully without getting
stuck. The hung session's state will be "down".
2.      Check HKEY\Users - Each working user should have two entries. If
you see a SID with only one entry, that user is probably hung. You can
tell who it is by finding the owner of that key under permissions.
Uphclean usually gets rid of these automatically.
3.      Check %SYSTEMROOT%\System32\Spool\PRINTERS for files that are
old. Again, under permissions, see who owns them.
4.      Check the server's console for pop-ups that went there instead
of the user's session. Some processes won't die until the pop-up is
clicked off.

 

Once you've discovered the identity of the session or user, look for
processes and/or print jobs belonging to them that you can kill.

 

Better yet, try to determine which of that user's attributes is causing
the session to hang. Always start that search with printer drivers. 

Steve Raffensberger
Sovereign Bank
Email: sraffens@xxxxxxxxxxxxxxxxx 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Minero, Hector B CIV NSWCDD, K55
Sent: Wednesday, November 28, 2007 1:49 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Hung ICA session

 

 

Hi all,  I'm running PS 4.5 on Win2k3 and once in a while I can't see
the sessions on a particular server (from the Access Management
Console).   If I log in to the server and do a "quser", it displays some
users and then it gets stuck.

I am assuming that a session is hung. 
How do I recover from this?  Other than reboot. 

_________________________ 
Hector Minero 
NSWCDD Code K55 
Ph: 540.653.8859 
Email: hector.minero@xxxxxxxx 




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