[THIN] Re: How I got Adobe Acrobat 5.0 to work
- From: "Jim Kenzig kenzig.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 7 Dec 2004 15:38:06 -0800 (PST)
I added it to the MakingPDFWork on http://www.thinwiki.com Jim "Pardee, Michael P." <MPardee@xxxxxxxx> wrote: This should be on a FAQ (or a wiki). Nice write up. --------------------------------- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Sent: Tuesday, December 07, 2004 3:09 PM To: thin.net Subject: [THIN] How I got Adobe Acrobat 5.0 to work This is going to get long winded, so if you really don't care, you don't need to read further. But, since it took so much, and data was so difficult to find, I thought it might help to put this out for people. First the stats New CitrixXP with Feature Release 3. Windows 2K operating system, fully patched. IBM 8832-21X blade server, 2GB RAM. Now the problem: We're running Magic, which is a front end for an Oracle database. The program has different environments that are set by an INI file which is on the command line of the launch. e.g. "n:\magic\magic.exe ini=n:\magic\enviro1.ini" (we're publishing multiple environments- enviro2.ini, enviro3.ini, etc.) One of the functions of Magic is that it can generate report files and then be clicked on to view. In the past this was handled by the fat Magic client on the PC and by a local PC install of Acrobat Writer, version 3. This would not do for Citrix. The reader was then whatever local Acrobat reader was on the PC. The pdf report generation was being set by a parameter in the INI file that mapped 'printer2' to the old 'Acrobat PDFWriter' printer driver that acrobat writer 3 used. That is the ONLY way for me to call a pdf write without someone changing Magic Code (when I tested other software, I'd set the printer2= value to "PDF995" or "Win2PDF" or whatever other 3rd party PDF maker I was trying). I had tried Acrobat 5.0 writer but was getting errors. I tried PDF995 and ALL the other 3rd party PDF writing programs but they did not work perfectly. For instance, they would not correctly generate the report name as the file name. My best guess is that whatever syntax was bei ng used to pass the file name to Acrobat 3 was still understood by Acrobat 5, but not by the newer PDF writing programs. When I tried to generate the PDF with Acrobat 5, I'd get "There was an error found printing to LPT1" with a "Retry/Cancel" button set. Adobe.com had no useful information and the solution that many thin.net people used (get a different pdf writer) wasn't going to be acceptable to the people driving my project. So, here's the short version of how I got it to work: Installed Acrobat 5.0 in Install mode, like a good boy. Did a custom install and mapped it to our app drive (N:\). Also, did NOT install ANY components with the exception of the Acrobat PDFWriter printer driver (NO DISTILLER). My INI file already had "Acrobat PDFWriter" as printer 2 so no change was needed there. When I went to run a report I would see the following. 1st time per citrix server per user I'd be prompted for a file name (I just hit ESC and it doesn't come back- I'm working on finding a way to not have this happen at all). And then I would get the LPT1 error as noted above. I went into the hardware manager on the system and showed hidden devices (Click View at the top of the MMC), . The IBM server showed 2 devices that were not started. They were 'parallel' and 'paraport' or similar. I set them both to "Boot" and rebooted. Then I went into the standard Hardware manager from "System" under "Controll Panel" and manually added a piece of hardware. I added a LPT port, and did not have it detect (because it was a blade server, it did not have parallel ports I believe- I've never actually been in front of the blade center, as I've done this all remotely). The hardware manager insisted I custom config it, and i set the memory range on it, and rebooted. (Note, when I went to do this on the 2nd server in the blade, I did not see these 'unstarted' hardware devices. I only had to go to Add Hardware from Control Panel and manually add an LPT port to this machine, so what I activated may have been for the whole blade). Almost done. The last step that seems to make a difference for this working or not was the presence of a TEMP folder on the system drive. I had tried giving full access to the users to the M:\WINNT\SYSTEM32\SPOOL folder, as well as to the M:\WINNT\TEMP but neither seemed to help. But when I added M:\TEMP and gave the citrix users full access, I started getting PDF files. My output is mapped to another drive (Samba share) and so far, I have been able to get my first server running, AND unlike cold fusion, I was able to replicate the behavior on a second server. Hope I didn't bore people, and if you have any questions, feel free to contact me. I don't know if this will work for everyone else (or anyone else for that matter) but I thought I'd at least shoot this out to the list with the hopes it might help. If just one more person can print PDF's through citrix with acrobat, then I can rest knowing I've helped make the world a better place. :) Stewart Werley Consultant - BTS Equity Guardian Life 3900 Burgess Place Bethlehem, PA 18017 610-807-6842 Stewart_Werley@xxxxxxxx --------------------------------- This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. 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- [THIN] Re: How I got Adobe Acrobat 5.0 to work
- From: Pardee, Michael P.
- [THIN] Re: How I got Adobe Acrobat 5.0 to work