[THIN] Re: FW: Citrix Smart Auditor

I made a project about this (at that time Project IRIS) about two years ago
and at that point it actually worked pretty well and as Steve also says it
used the technology of the ICA protocol, so it only records changes in the
image. Therefore if a user only has the same application open the whole day,
the video file will be very little. But does the user drag the windows
around on the screen and see a lot of youtube etc. then the video file will
be big.





My "worst case" calculations showed that 1 minute recording (You take
a browser window and move it around like crazy for 1 minute) could take up
1.7 MB. So an 8 hour workday (still "worst case") could take up 8 hours x 60
minutes = 480 minutes x 1.7 MB = 816 MB.

This will of course never happen, it will properly be a lot less. But if you
don't want to ran out of space you have to calculate the "worst case". When
I should estimate the SAN size I calculated with about 400-500 MB per.
session per. day. So in your case it would be 2000 user x 500 MB = 1 TB per
day.



This may have been reduced in the final release, unfortunately I haven't had
the chance to play with the finally release yet. So the best thing you can
do is to test it in your test environment and try to calculate it yourself,
because if your company are making 3D drawings or cartoons, the video files
will properly be quite big and if you only have word/excel users the video
files will be a lot smaller.



My project also had to do with the legally rights (in Denmark) when you log
your users that way. You have to inform the users when there session is
being recorded (SmartAudit can do this), and you also have to have some
strong restrictions about who has the right to see the recordings, like you
have with e-mail etc. (In Denmark e-mails are the same as normal and private
post, it's okay for the company to backup the users e-mail, but the
company must NOT read the mails unless they have the users approval by a
signature, this also counts for Internet traffic).

Furthermore there are some rules about how old a digital recording can be
when it is used as evidence. Because it very easy to edit and manipulate.



But i think SmartAudit is a good way to audit a external
contractor/consultant when they log on to your network.



/Mads

2008/3/28, Dobry, Wes <Wes.Dobry@xxxxxxxx>:
>
>
>
> Has anyone had personal experience with the session recording features?
>
>
>
> What kind of storage requirements are usually needed?  (2000 concurrent
> users in the farm, 6-8 hour sessions)
>
>
>
> *-Wes Dobry *
>
> *(321) 843-5590*
>
>
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