[THIN] FR2 and 7.1.xx printing bug causes clients to GPF
- From: "Rowlandson, John" <John.Rowlandson@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 5 Feb 2004 01:48:42 +1100
Mallesons Stephen Jaques
www.mallesons.com
Confidential communication
i've been bitten by this one this week on my few fr2 servers still hanging
around........
Wfica32.exe - Program Error may Occur when Printing from the ICA Version 7.100
Client using Universal Print Driver PCL:4
Issue
Wfica32.exe - Program error when printing graphics using the Universal Print
Driver PCL:4.
Symptoms
When attempting to print multiple pages that contain graphics with the ICA
7.100 Windows 32-bit Client using Universal Print Driver PCL: 4, an error
message similar to the following appears:
"Error: Wfica32.exe - Program Error may occur and cause the public application
to terminate."
Users may also receive the following Dr. Watson error message:
"Application exception occurred:
App: wfica32.exe (pid=xxxx)
Exception number: c0000094 (divide by zero)"
Steps to Reproduce the Problem
In the Citrix Management Console, set the MetaFrame XP server to Feature
Release 2.
From the Management Console, go to Printer Management > Drivers , and select
Universal Driver Only.
Using the ICA Version 7.100 Windows 32-bit Client, connect to a published
application containing graphics; for example, Internet Explorer or Microsoft
Paint.
Verify that the Universal Print Driver being used is the [UPD:PCL4]. This
follows the end of the autocreated printer name.
Try to print multiple pages of pictures from Internet Explorer or Microsoft
Paint and the error will occur.
Note: This error occurredc only when attempting to print multiple pages that
contain graphics. It did not occur when trying to print text files.
Workarounds
Use an earlier version of the ICA Windows 32 bit client because the problem
occurs only with Version 7.100.
In the Management Console, enable Feature Release 3 and make sure the
autocreated printer is using UPD PCL5.
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