[THIN] Re: Explorer Crash When Using SendTo MailRecipient..
- From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 31 Jan 2006 14:24:04 -0800 (PST)
It most likely is only happening on one of your servers (assuming you have
multiple) The thing to do do would be to rerun the Interenet connection wizard
as an administrator in change user /install mode and set up your mail server
information again. Should fix the problem.. other way around it would be to do
a repair of IE in the control panel maybe. The mapi key in the registry gets
corrupted...I've seen this multiple times.
Jim
Shane.Rees@xxxxxxxxxx wrote:
yep - although the output is pretty messy and difficult to track down the
cause - will continue to investigate down this path, but it is a long process
of elimination :)
---------------------------------
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of gareese@xxxxxxxxx
Sent: Wednesday, 1 February 2006 5:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Explorer Crash When Using SendTo MailRecipient..
have you run filemon or regmon while this is happening?
On 1/31/06, Shane.Rees@xxxxxxxxxx < Shane.Rees@xxxxxxxxxx> wrote: Hi All -
we are seeing a problem on Windows 2003 servers, Presentation
Server 4, Office 2003, whereby the user right clicks on a file, and uses
the sendto > mail recipient option from the context menu. As soon as this
is clicked, the explorer shell crashes and then respawns. The problem
is intermittent, and will occur about 80% of the time. Has anyone seen
these symptoms before ? It affects all users, and a repair install of
office has been performed. We have also seen similar symptoms on a couple
of our Windows 2000 SP4 servers with Office 2000 - however that was fixed
via the default value for .mapi entry under HKCR. This fix had no effect
on the 2003 servers. Any feedback appreciated...
Cheers,
Shane Rees
Systems Engineer
Server Management
Network & Infrastructure Support
Mincom Managed Services
Level 6, 193 Turbot Street,
Brisbane, QLD 4000, Australia
Phone +61 (0) 7 3303 3955
Fax +61 (0) 7 3364 9777
http://www.mincom.com
Mincom. The People. The Experience. The Vision.
This transmission is for the intended addressee only and is confidential
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