[THIN] Re: Event ID 1002 Category (101) / Performance issues

There are many Office XP issues and general W2K3 issues. Here are
things that I've gone through to get our servers stable and scaled up.

Have you attempted to upgrade to SP3 for Office XP? It fixes quite a
few bugs, one of which is Outlook reminders.

Look in MS KB at 816513. There is an issue where you need to install
the App compatibility toolkit act30pkg.exe and create an SDB file for
Office. There was a problem with Terminal Server and the
'EmulateGeutUiEffects' feature that is fixed by doing this.

Look at KB 833041 (You should be able to add this to HKLM to enable
this for all users).

KB 321169 addresses slow SMB performance.

KB 265396 also addresses slow performance, look at the 'More
Information Section'.

Check KB 317357 This should be included in W2K3 but you may want to
set the RegistryLazyFlushInterval.

As Rick Mack has pointed out before, KB 232476 still applies, I just
maxed the values out.

I shut down Opportunistic Locking KB 296264. Word Cache size helps a
bit if you have RAM it is KB 322345 (This can be set for all users by
applying to HKLM) I set mine to 1024.

KB 326526 is very necessary if any of these things are installed.

These should keep you busy for a while.

Jan Broucinek, System Manager
Arthur Rutenberg Homes, Inc.
(727) 536-5900 voice
(727) 536-7168 x245 direct
(727) 538-9089 fax
www.arhomes.com


----- Original Message ----- 
From: "Brian Rota" <brian.rota@xxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, April 07, 2004 10:48 PM
Subject: [THIN] Event ID 1002 Category (101) / Performance issues


> I recently installed  Windows 2003 Terminal Server it is a Compaq
DL360
> Dual CPU 2.8 2 gigs of ram running around 10 users
> This server replaced an older Win2k Terminal Server  since the
install
> the  user complains that the "network" is slow at times during the
day
> the Servers main applications are Mcafee Virus scan Office XP and
> Timberline.
>
> We have put network sniffers on the network and the only thing we
saw is
> some frozen windows between the terminal server and Application
Server.
>
> I have the cards on the Terminal Server teamed. I have the latest
Compaq
> and Microsoft updates.
>
> The terminal server is running no more than 10% cpu other than a
spike
> when outlook opens and 1.5 Gig of free ram.
>
>
>
> The only errors I see are from the event viewer are below.
>
> In my research the category (101) maybe network related
>
>
>
>
>
> Event ID1002 Category (101)
>
> Hanging application WINWORD.EXE, version 10.0.6612.0, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
>
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
>
> Event ID 1001
>
> Fault bucket 86121004.
>
>
>
> Event ID 1000
>
> Faulting application excel.exe, version 10.0.6501.0, faulting module
> excel.exe, version 10.0.6501.0, fault address 0x00064de5.
>
>
>
> Please let me know if you can add any more suggestions.
>
>
>
> Brian
>
>
> ********************************************************
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> know, in most cases, CPU Utilization IS NOT the single biggest
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the
> real constraints & how to overcome them. SAVE MONEY by scaling-up
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********************************************************
This Week's Sponsor - RTO Software / TScale
What's keeping you from getting more from your terminal servers? Did you
know, in most cases, CPU Utilization IS NOT the single biggest
constraint to scaling up?! Get this free white paper to understand the
real constraints & how to overcome them. SAVE MONEY by scaling-up rather
than buying more servers.
http://www.rtosoft.com/Enter.asp?ID=147
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thin.net/citrixlist.cfm

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