[THIN] Error in Connection on a Windows ME machine

I have an outside customer who comes into our network through a VPN port.
He can ping our servers and has security access to get to the NFuse server.
When he launches the NFuse web link in Windows ME, he gets the following:
"Error in Connection - Network or dialup problems are preventing
communications with the Citrix Server.  An attempt to restore connection
will begin".  Well, the user does not connect.  

1)  I have migrated the ICA client to version 6.30.1050 (full version).
2)  I have made sure we have enough TS Licenses (plenty left over). 

Any one have any ideas what I can do to troubleshoot or what my problem may
be?

Jay C. Jensen
Field Systems - La Crosse
608-787-4619
jjensen@xxxxxxxxx
Trane - A Division of American Standard



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