[THIN] Re: Dialog boxes not being created
- From: John Vorchak <jvorchak@xxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 18 Aug 2009 14:27:45 -0400
Are you using redirection anywhere? If so, are the framework versions and the
gac between the client and servers sync'd? Just thinking that for some reason
(especially on an in house app) that redirection could be getting confused if
there is a control located in both places - even if its not directly associated
with the app but rather something with the framework itself..might be worth 5
min just to check...
John
-----Original Message-----
From: Jason Patten <jasoncitrix@xxxxxxxxx>
Sent: 18 August 2009 13:13
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Dialog boxes not being created
I can see, but the strange thing is that Its the same on all our servers and
this problem Only occurs for 2 or 3 users. And even then it seems to
spontaneously start and then never fix until they get a different PC which
leads me to believe its something on the client machine.
I could try it on one server and direct the user to that machine and test.
On Tue, Aug 18, 2009 at 12:37 PM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
Hmm you could try changing it to 1. But that is mostly a key for system
messages but some apps use it.
This can also be set in the control panel under error control
Jim Kenzig
Blog: http://www.techblink.com
Twitter: http://twitter.com/kenzig
On Tue, Aug 18, 2009 at 12:02 PM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
The value is 0
On Tue, Aug 18, 2009 at 9:59 AM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
Also what is the following key set to on the server in the registry?
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Windows\ErrorMode.
Jim Kenzig
Blog: http://www.techblink.com
Twitter: http://twitter.com/kenzig
On Tue, Aug 18, 2009 at 9:53 AM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
Are the Apps Java Apps or browser dependent?
Jim Kenzig
Blog: http://www.techblink.com
Twitter: http://twitter.com/kenzig
On Tue, Aug 18, 2009 at 9:21 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
I have this issue occasionally, and I have never found a good resolution.
With some users, their apps stop creating pop-up dialog boxes. If they
disconnect, and reconnect to the session, the dialog box is there and they can
proceed normally.
The box is not being created behind the app, I have verified that. Also when
this does occur the users generally have the latest client.
As a fix I have tried updating the video drivers, updating the client. Clean
RE-installs of the client, and Clean re-installs of Previous versions of the
client.
The only fix we have ever found is to Re-install windows on the cient machine.
The applications this happens in are an in-house accounting app, and ADP
Timesaver. I have seen it in one or two other apps as well but not as often.
I am at a complete loss for what to try next. The only consistent thing I
have noted is the users seem to all have Intel based graphics cards.
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