[THIN] Re: Cognos

No, I think you are right. I am seeing a problem with users that have local
printers.
The Laserjet 1300 and 2200 appear to be two of the problem printers. I am
going
to test with the Postscript driver. Had a problem with the 1300 initially
and mapped
it to the HP 1100(MS).

Thanks for the info

-Mike

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Steve Raffensberger
Sent: Friday, August 20, 2004 2:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cognos


If your problems are localized to Cognos, are there any printers that are
used by Cognos users exclusively (meaning not used by normal Office users)?
Maybe you have a problematic driver that only Cognos users hit.

Groping in the dark, here.

Raff

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of msemon@xxxxxxx
Sent: Friday, August 20, 2004 1:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cognos


I am beginning to think this is service pack or hotfix related.
This customer is still on FR2. Trying to convince them to at least
install Hotfix 81 which has lots of printing fixes.

Original Message:
-----------------
From: Steve Raffensberger sraffens1@xxxxxxxxxxx
Date: Fri, 20 Aug 2004 13:16:07 -0400
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cognos


For what it's worth, all my printers were auto-created PostScript.
Brands were HP, Xerox and Lexmark (in order of preference).

Raff

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of msemon@xxxxxxx
Sent: Friday, August 20, 2004 1:14 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cognos


These are the only two applications that I am having trouble printing on
these servers.  Cognos said they have not tested and do not support Citrix.
Did it make a difference which type driver you used PCL or Postscript?


Original Message:
-----------------
From: Steve Raffensberger sraffens1@xxxxxxxxxxx
Date: Fri, 20 Aug 2004 12:52:57 -0400
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cognos


I've had some experience with Impromptu on Citrix. As far as I recall,
Cognos had no printing problems of its own...all my print troubles were of
the standard TS/Citrix variety.

Raff

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of msemon@xxxxxxx
Sent: Friday, August 20, 2004 12:02 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Cognos


Anyone had experiece with Cognos Easy Trak or Improptu and Citrix Printing?
Users are having problems retaining their default printer settings and
sometimes it is showing up as landscape or portrait. Their tech support
is basically useless.  I mentioned Citrix and they basically said
ba bye. Have a nice day.


-Mike

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