Hi, This can also happen if the application does a raw print to the spooler subsystem (eg see SAPlpd in CTX107069), although printer drivers etc can have a similar effect. regards, Rick Ulrich Mack Volante Systems Level 2, 30 Little Cribb Street Coronation Drive Office Park Milton Qld 4064 tel: +61 7 32431847 fax: +61 7 32431992 rick.mack@xxxxxxxxxxxxxx ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Evan Mann Sent: Sat 4/02/2006 4:16 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Client Printing - Upside Down and Backwards I had 1 user report this to me once, but haven't seen it yet. I'm using all actual drivers so it's possible they were on some random printer that used the UPD. I guess it's somewhat of a good choice that I opted to use native drivers and not the UPD. ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: Friday, February 03, 2006 1:26 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Client Printing - Upside Down and Backwards My guess is that it is UPD only, ThinPrint and Tricerat had the same type of issues before they got off of EMF based printing...... Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Mann Sent: Friday, February 03, 2006 11:05 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Client Printing - Upside Down and Backwards Is this a problem when using the UPD only, or it can occur using the actual printer drivers installed in the farm? ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Lich, Brian M Sent: Friday, February 03, 2006 12:59 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Client Printing - Upside Down and Backwards I've seen this before in our environment. I've had success with setting the client printer to "print directly to the printer" as opposed to spooling the documents first. Hope this helps. Brian ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Thin Fan Sent: Friday, February 03, 2006 12:50 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Client Printing - Upside Down and Backwards Sorry if this has already been covered: Running Citrix PN Agent v9.1 and printing more than 1 page sometimes produces output to the printer: Upside Down and Backwards. I asked the User to remove the Toner Cartridge from the Laser Printer and put it back in right side up. (KIDDING!) :) At any rate, Citrix acknowledges this as an issue and has a NEW cpviewer.exe file that fixes the issue. However, cpviewer.exe is a clientside file, so in order to fix this issue, you have to update ALL your clients. Citrix is not sure that this patch will make it into the next ICA 9.2 client as the deadline for that client and updates to it, is approaching fast. In the meantime if you have users that call and state that printing is coming out upside down and backwards on multipage printing, you can get a supported patch from Citrix. This occurs using all Citrix UPD Printing in an all PS4 environment running the latest ICA client. ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. #####################################################################################