[THIN] Citrix to client copy and paste problem

We have moved to a PS4.0 farm with x64 bit servers.  Our old xp farm had
few issues, but the servers were 2000 and hardware was out of warranty.


 

Since we have moved we have had a LOT of trouble with users copying data
from excel on their client into their citrix hosted application.  We
have downloaded and run the RepairCBDChain utility but the userbase is
not happy with this solution, since it has to be run on the client when
the problem occurs.

 

We have looked at changing the CbChainInterval=<value> at the client
level but we have not noticed any real success from the clients when we
do this, copy and paste still seems to be a crap shoot.  Does anyone
else have a potential solution for this?

 

This is not an issue of users not being allowed to copy and paste, it is
that it just works so intermittently.   We have already made sure that
the clipboard is enabled on the ICA connection tab on all of the servers
in the farm.  But is there something else on the server side that we
have missed?

 

Thanks

 

 

C. Michael Woodward

Infrastructure Implementation Manager

 

Jack of All Games

A Take2 Interactive Company

9271 Meridian Way

West Chester, OH 45069

* (513) 326-2851

 * (513) 515-7222

* Mwoodward@xxxxxxxxxxxxxxxxxx

 

 

 


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