I have a user whose session was disconnected. When I checked on PM her session id 6 shows up there as down and not disconnected. I can't do anything with it including "RESET". Looked into Windows Terminal service and didn't find anything there. How can I get rid of this session 6? Thanks Thomas Mackey | Service Desk T 02 8801 3453 | M 0413 059 022 | F 02 8875 7852 | E thomas.mackey@xxxxxxxxxxxxx | W www.tecala.com.au<http://www.tecala.com.au/> Head Office: Level 9 | 123 Epping Road | North Ryde 2113 | T 1300-TECALA Operations Centre: Level 4 | Suite A36-A37 | 32 Lexington Drive | Norwest Business Park 2155