[THIN] Citrix printing over 100 pages

We have a situation where a firm connects to our Citrix server and uses
Summation 2.7.1 (a case management software that I believe uses TIFFs).
At least one of the users can print, but only up to 100 pages. After
that it's blank. The Citrix server is PS4.0 on Server 2003, we use
Screwdrivers 4.2.01.44 on the server, and I loaded the latest client.
The printer is a Canon IR5000 using PCL5e, I updated to the latest
driver. She has Vista Business Gold, I suggested SP1, but not sure
that's related. Another is on XP SP2, and had issues under 100 pages,
but he was on wifi and haven't heard back after I suggested he use the
network jack by his desk.

Most of the time our Citrix server is used by home users that aren't
printing out this kind of volume. Inside our network, users have no
problem printing over 100 pages from Summation.

Does anyone have any suggestions on what might be causing blank pages
after the 100th page?
NOTICE: This electronic mail transmission from the law firm of Dinsmore & Shohl 
may constitute an attorney-client communication that is privileged at law.  It 
is not intended for transmission to, or receipt by, any unauthorized persons. 
If you have received this electronic mail transmission in error, please delete 
it from your system without copying it, and notify the sender by reply e-mail, 
so that our address record can be corrected.

Other related posts: