[THIN] Re: Citrix XenDesktop 7.6 install hangs
- From: Webster <webster@xxxxxxxxxxxxxxx>
- To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
- Date: Tue, 17 Mar 2015 14:00:00 +0000
Now that you say that, that setting bit me once before. You need to put that
in a blog article.
Thanks
Webster
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
James Rankin
Sent: Tuesday, March 17, 2015 8:58 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix XenDesktop 7.6 install hangs
Well, doesn't it always happen that when you write out a query, you solve the
problem.
Client has some funky user rights defined. Namely, the permission to "manage
auditing and security log" has been removed from local Administrators. Add this
back in - and now it works just fine.
Thanks to Web for replying - he was on the right track!
On 17 March 2015 at 13:26, James Rankin
<kz20fl@xxxxxxxxxxxxxx<mailto:kz20fl@xxxxxxxxxxxxxx>> wrote:
Wonder if anyone could possibly help me out with a Citrix install issue?
I am trying to put the evaluation version of XenDesktop 7.6 onto a Server 2012
R2 member server. I run the AutoSelect executable, select XenApp or XenDesktop,
but then when I click on Get Started | Delivery Controller, at first the
program was crashing with a .Net error.
Digging out the log from %LOCALAPPDATA%Temp\Citrix\XenDesktop
Installer\XenDesktop Installation.txt showed an error of
11:07:44.7764 $ERR$ : AutoRun:Unable to record application type in the
registry, error Access to the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Citrix'
is denied.
So I created the Registry key manually and gave Administrators Full Control of
the key. Now, instead of crashing, the installer looks like it is doing
something, but never completes.
Analyzing the log file again now shows this - there are a couple of errors near
the start which I can't fathom out, highlighted in bold below. However, it does
seem to continue after those and then come to a stop at a later point
Date: Tuesday, March 17, 2015
Application version 7.6.0.5019
Running from C:\Testing\x64\XenDesktop Setup\MetaInstallerCore.dll
12:05:58.9597 $ERR$ : XenDesktopSetup:The follow command line arguments were
specified: '/NOSPLASHSCREEN /XENDESKTOP '
12:05:58.9627 $ERR$ : XenDesktopSetup:Error whilst parsing arguments:
System.NullReferenceException: Object reference not set to an instance of an
object.
at Citrix.MetaInstaller.ArgumentParser..ctor(String[] args, ICollection`1
availableGroups)
at
Citrix.MetaInstaller.Server.MetaInstallerServerApplication.ParseArguments(String[]
args)
at Citrix.MetaInstaller.MetaInstallerApplication.Run(String[] args)
12:05:58.9627 : XenDesktopSetup:Current User Preferences follows state:
invalid-cmdline
12:05:58.9687 : XenDesktopSetup:ShowUI = False
NoReboot = False
NoPrerequisites = False
UIMode = Normal
LogPath =
VerboseLog = False
WorkingDirectory =
C:\Users\gklp76a\AppData\Local\Temp\rbt_fed69622-52aa-420e-b0ed-38e2dfb8be4f
InstallDirectory = C:\Program Files\Citrix
PreselectedComponents =
CDRoot =
InstallationResuming = False
EnableFlashSecurity = False
EnableProGraphics = False
ChangeFirewall = False
ConfigureUdpPorts = False
ConfigureRemoteAssistance = False
InstallRemoteAssistance = True
OptimizeVirtualMachine = False
IsVirtualMachine = False
IsVMWareVirtualMachine = False
XenAppServerLocation =
FarmGuid =
ControllerNames =
WcfPort =
NoCitrixWDDM = False
CitrixWddmOnHyperV = False
EnablePersonalVDisk = False
DoNotEnableDesktopExperience = False
MasterImage = False
User overriden virtual machine False
NoResume = False
AllowClientHostedAppsUrl (LAA)False
12:05:58.9697 : XenDesktopSetup:MetaInstaller terminating
12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9697 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9717 : XenDesktopSetup:Component 'Microsoft Visual x64 C++ 2008
Runtime' and dependencies instantiated.
12:05:58.9717 : XenDesktopSetup:Component 'Printing Server Role' and
dependencies instantiated.
12:05:58.9727 : XenDesktopSetup:Component 'Citrix Universal Print Server'
and dependencies instantiated.
12:05:58.9797 : XenDesktopSetup:Product with upgrade code
{C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed.
12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9817 : XenDesktopSetup:InstallationManager instantiated
12:05:58.9817 : XenDesktopSetup:Component 'Microsoft Visual x64 C++ 2008
Runtime' and dependencies instantiated.
12:05:58.9817 : XenDesktopSetup:Component 'Printing Server Role' and
dependencies instantiated.
12:05:58.9817 : XenDesktopSetup:Component 'Citrix Universal Print Server'
and dependencies instantiated.
12:05:58.9817 : XenDesktopSetup:Product with upgrade code
{C6B77583-0ED3-4E64-B9EF-19AFB65A5CEE} is not installed
And that is as much as is ever written to the log.
Running Process Monitor and filtering by XenDesktopInstall.exe simply reveals
the following three entries, repeated constantly
"Time of Day","Process Name","Operation","PID","Path","Result","Detail"
"12:08:23.2351971
PM","XenDesktopInstall.exe","CreateFile","532","C:\ProgramData\Citrix AutoRun
Waiting","SUCCESS","Desired Access: Read Attributes, Disposition: Open,
Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete,
AllocationSize: n/a, OpenResult: Opened"
"12:08:23.2352648
PM","XenDesktopInstall.exe","QueryNetworkOpenInformationFile","532","C:\ProgramData\Citrix
AutoRun Waiting","SUCCESS","CreationTime: 3/17/2015 11:54:03 AM,
LastAccessTime: 3/17/2015 11:54:03 AM, LastWriteTime: 3/17/2015 12:05:58 PM,
ChangeTime: 3/17/2015 12:05:58 PM, AllocationSize: 1/1/1601 12:00:00 AM,
EndOfFile: 1/1/1601 12:00:00 AM, FileAttributes: ANCI"
"12:08:23.2352783
PM","XenDesktopInstall.exe","CloseFile","532","C:\ProgramData\Citrix AutoRun
Waiting","SUCCESS",""
I can see that there is a 0KB file created in C:\ProgramData called "Citrix
AutoRun Waiting", but nothing happens to it. Permissions on this file seem to
be OK. If you delete the file, the installer exits.
I've tried all sorts of things (messing about with UAC, installing various
roles and features, running from the command line), but I can't seem to get
past this stage. The XenDesktop install is good - I've downloaded it twice and
it installs without any issue on the systems in my lab.
Anyone have any thoughts? Kind of stumped here.
TIA,
--
James Rankin
---------------------
RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
Practice Analyst - Desktop Virtualization
http://appsensebigot.blogspot.co.uk
--
James Rankin
---------------------
RCL - Senior Technical Consultant (ACA, CCA, MCTS) | The Virtualization
Practice Analyst - Desktop Virtualization
http://appsensebigot.blogspot.co.uk
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