[THIN] Re: Citrix SMTP App Timeout Error
- From: "Jeremy Saunders" <Jeremy.Saunders@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 26 Mar 2009 14:23:48 +1100
Hi Alan,
From the error message it actually sounds like it may be using the
incorrect/incompatible VB runtime libraries. Sometimes you can get away
with just copying the correct version dll to the location where your
application runs from, and the application will pick it up from there.
Cheers,
Jeremy.
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of alan tropper
Sent: Thursday, March 26, 2009 9:58 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrix SMTP App Timeout Error
Hi All,
Can anyone help me with an ongoing issue I have with two new Virtual
Servers in my farm, everything seems to work fine with a 3rd party
16-bit application called Finance One apart from when users try to send
whats called a remittance report which hooks into SMTP to send clients
e-mails.
When the reports run they sometimes work with no errors but about 7 out
of 10 times they will fail with a VB288 SMTP error:
Critical Error: VB288 Internal Error. Source: com TBSMTPSendMail.DoSend,
Description [288], Line: 0
When the same reports are run from the server direct they work every
time, and networks have confirmed there are no issues on the LAN, I have
also tested SMTP from the server to send e-mails which works fine as
well.
I have tried a reg hack to increase SMTP timeout on the servers and this
hasn't helped either and the CPU on the citrix servers are not spiking
over 60% when sending the mails?
The vendor do not currently support the version of the app we are using
anymore but did advise that the DDE 'destination is busy'???
We are currently running on ESX3.5 with VM's Win2003 PS4.5 (The app is
dedicated on the servers in question)
Any ideas would be a great help as I've hit a brick wall
Thanks in advance
Al
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