Check the display resolution. If have found that to cause problems. You need to be equal or higher than the client being shadowed. Ken ... -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Landin, Mark Sent: Tuesday, December 07, 2004 6:50 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Can't shadow ... Users not getting shadow request dialog This has been working great ... For years! Farm is Metaframe Xpe, SP2, FR1, on Windows 2000 SP3. Users trying to shadow have all the appropriate rights. The shadow target, however, never gets a dialog box to grant permission to shadow the session, and the shadow request times out after about 10 seconds with an error 7044. The Application event log even records that the user was shown a Popup asking if shadowing is OK, but the popup is never shown. Any ideas? --- The T drive is not backed up ******************************************************** This Weeks Sponsor Activaeon.com Reduce licensing costs with activAeon XA and get one month completely free. http://www.activaeon.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor Activaeon.com Reduce licensing costs with activAeon XA and get one month completely free. http://www.activaeon.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm