I want to allow our Help Desk to view connections via the CMC and have the ability to shadow them. I have granted them XP Administrator custom privileges (All "Sessions" category options), but they still do not have the ability to right click on a session and see the Shadow option active. How do I activate that option? ******************************************************** This Weeks Sponsor SeamlessPlanet.com Domain Names Register your .com domain name for as low as $7.85 One of the lowest prices on the web! Part of The Kenzig Group. http://www.seamlessplanet.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Awesome SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm