[THIN] Re: Battle of the Thin Clients - Neoware vs. Wyse

  • From: "Tasita Ebacher" <tebacher@xxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jul 2004 08:31:10 -0500

I've had experience with both Wyse and Neoware terminals.  We used to go
exclusively with Wyse, and are now buying Neoware terminals to replace them
when they die.  I have had some really bad experiences with Wyse.  The
support I got from them was awful.  They were rude and quite unhelpful.  I
have a drawer full of dead Wyse terminals.  Half of the last batch of Wyse
terminals we ordered didn't work or worked erratically.  The ones that
worked haven't had any major problems, though.

The Neoware's we've received have not had any problems, are easier to
configure, and are an overall better product for us.

BTW, the terminals I've referring to run Linux from both companies.  Never
used Rapport or EzRemote; don't have any advice there. 


Tasita Ebacher
702 Communications
Data Systems Engineer
CCNA


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of adamadz
Sent: Thursday, July 22, 2004 10:13 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Battle of the Thin Clients - Neoware vs. Wyse

Hi everyone,

My company is soon to be going to a thin client solution and we'll be
expanding our Citrix environment to accommodate.  I've been searching the
net trying to find any product comparisons between Neoware and Wyse
terminals.  We haven't decided which exact models, but we're looking at the
Neoware eon e100 and the e300 and their Wyse counterparts (all running XP
Embedded).

Does anyone have experience with both Wyse and Neoware or have/know where a
white paper or PDF comparing the two may reside on the net?
What about Wyse's Rapport Management Suite versus Neoware's ezRemote
Manager?  Any differences or benefits to one over there other?  How's
customer service for each company?

This is all new territory to me, so any help, advice, comments, etc. are
appreciated.

-adamadz

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This weeks sponsor Emergent Online Thinssentials Utilities
Using the latest software, hardware, networking technologies, proven technical 
expertise, proprietary software and best practices, EOL provides 
custom-tailored solutions for each client?s mission and specific goals.
http://www.go-eol.com
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http://thin.net/links.cfm
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