[THIN] Re: Annoying Printing Issues

Christian,

Anything in the application log on the servers?

Tony




"Christian Dady" <cadady@xxxxxxxxxxx> 
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02/28/2008 10:40 AM
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[THIN] Annoying Printing Issues






As if there are any other kind, right? 
Running MFPS4.0 with HFR4 on Windows Server 2003 Standard w/SP2.  Clients 
are all running PNAgent and Web Client 9.20. 
At random times, for apparently random users, printing will just suddenly 
stop functioning.  The users will start getting an error that says that 
?no printers are installed?, or application specific errors related to not 
having any printers installed.  It?s even possible for the printers to 
work in one program but not the other for a user, even when they are all 
running in the same session on the same server.  A client reboot or a 
roaming profile reset sometimes appears to temporarily resolve the issue. 
I?ve published all apps at the same settings in order to have the users 
launch all of them in the same session on the same server.  Farm policy is 
forcing the UPD for all printers.  I?ve also added the following reg key 
to each of the PS servers to allow for admin mgmt of printers and sharing 
of printers between sessions just in case a user opens a new session on 
the same server:
[HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Print]
"DefaultPrnFlags"=dword:20004000
This was done at on the recommendation of Citrix Tech Support, as well as 
upgrading the servers and clients to McAfee 8.5i with Patch 4 to solve 
printing issues with the base install of McAfee 8.5i. 
Any help is greatly appreciated. 
Thanks,
-Christian 



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