[THIN] Re: Acrobat Reader 8 / PS 4 / IE6 Plugin Failures
- From: IT Support <it@xxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Fri, 4 Apr 2008 14:08:14 +0100
Hi Jim,
We had 7 initially with the same issue.
Nik
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Medeiros, Jim
Sent: 04 April 2008 13:00
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Acrobat Reader 8 / PS 4 / IE6 Plugin Failures
Why don't you try uninstalling 8 and then installing 7 to see if that helps.
Thank you,
Jim Medeiros
Citrix Administrator
GMAC Insurance
(336) 770-2858
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
IT Support
Sent: Friday, April 04, 2008 4:56 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Acrobat Reader 8 / PS 4 / IE6 Plugin Failures
Hi Everyone,
We've got a reoccurring problem viewing PDFs in IE6 .....
Server farm is Windows 2003, PS4, IE6, Acrobat Reader 8.
When you click on a PDF link in IE6 the plug in does not activate and the user
just gets a red X.
This happens for all users, including administrators logged on directly to the
console.
When Acrobat Reader is uninstalled and reinstalled, everything works fine for
hours / weeks / days (including after reboots etc), until for no apparent
reason it "breaks" again for everyone.
I've searched around and have found cases of others with the same problem, but
all the suggestions just seem to be 'uninstall all previous versions of acrobat
reader and reinstall the latest one', which I have done.
Has anyone found a permanent solution?
Cheers.
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