[THIN] Re: Acrobat Reader 8 / PS 4 / IE6 Plugin Failures
- From: "Medeiros, Jim" <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 4 Apr 2008 08:00:03 -0400
Why don't you try uninstalling 8 and then installing 7 to see if that
helps.
Thank you,
Jim Medeiros
Citrix Administrator
GMAC Insurance
(336) 770-2858
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of IT Support
Sent: Friday, April 04, 2008 4:56 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Acrobat Reader 8 / PS 4 / IE6 Plugin Failures
Hi Everyone,
We've got a reoccurring problem viewing PDFs in IE6 .....
Server farm is Windows 2003, PS4, IE6, Acrobat Reader 8.
When you click on a PDF link in IE6 the plug in does not activate and
the user just gets a red X.
This happens for all users, including administrators logged on directly
to the console.
When Acrobat Reader is uninstalled and reinstalled, everything works
fine for hours / weeks / days (including after reboots etc), until for
no apparent reason it "breaks" again for everyone.
I've searched around and have found cases of others with the same
problem, but all the suggestions just seem to be 'uninstall all previous
versions of acrobat reader and reinstall the latest one', which I have
done.
Has anyone found a permanent solution?
Cheers.
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