[THIN] Re: AIE under Citrix PS 4.0
- From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 18 Nov 2005 09:15:30 -0700
Are you redirecting the Application Data portion of the User's Profile?
Second, is the application installed in AIE or is it installed normally on
the server but runs in a AIE environment?
Have you tried redirecting the files instead of isolating them? (It's a
little more work)
Joe
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeremy Saunders
Sent: Friday, November 18, 2005 5:39 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] AIE under Citrix PS 4.0
Hi All,
I'm having a bit or trouble trying to isolate an application using an AIE
and am looking for an "expert" that has a real good understanding of how it
should work.
Don't get me wrong, it isolates and lauches the application, but it takes
so long to launch the app and close it that it is not acceptable for the
production environment.
The applications I am working with is Quicken 2003 QuickBooks and Quicken
2004 QuickBooks (for an accountancy firm). These programs are not multiuser
and Terminal Server aware, so there are a couple of files in the
%ProgramFiles% folder that generate a sharing violation, therefore I am
using an AIE to Isolate ONLY these files.
When lanuching the program normally outside the AIE, it opens and closes
really quickly. But when lanching it via AIERUN, it's terribly slow. If you
trace them with filemon you can see that it's searching the AIE User
Profile Root for ALL files (exe's, dll's, etc) first, instead of from the
%ProgramFiles% folder. It is my understanding that it should only refer to
the AIE User Profile Root for the isolated files.
I have a call logged with Citrix. So far level 1 support has not been that
helpful to a point where they are blaming the Quicken application. I find
this hard to believe and have asked for it to be escalated. In fact, I have
asked to speak to an AIE expert who can explain why this is happening, and
hopefully provide me with a solution, or tell me if I have correctly
configured it. But I'm not confident that they will find me one for Monday,
so thought I'd put this to the forum.
The server OS is Windows 2003 (not SP1).
Any help and advice would be appreciated.
Cheers.
Kind regards,
Jeremy Saunders
Senior Technical Specialist
Integrated Technology Services &
Cerulean
IBM Australia
Level 2, 1060 Hay Street
West Perth WA 6005
Visit us at
http://www.ibm.com/services/au/its
P: +61 8 9261 8412 F: +61 8 9261 8486
M: TBA E-mail:
jeremy.saunders@xxxxxxxxxxx
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