[THIN] Re: 2 printers showing up for clients
- From: "Stratton, Doug ISMC:EX" <Doug.M.Stratton@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 6 Jan 2009 15:10:43 -0800
Great thanks for all that information Jim. I will give that
rollup/registry a try.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jim Kenzig http://thin.ms
Sent: January 6, 2009 1:31 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients
Here is the KB for the registry key! I knew I remembered seeing it out
there.
How to Disable Autorestored and Autoretained Printers in a Presentation
Server Environment
http://support.citrix.com/article/CTX117805
Jim Kenzig
Blog: http://www.techblink.com
On Tue, Jan 6, 2009 at 4:23 PM, Jim Kenzig http://thin.ms
<jkenzig@xxxxxxxxx> wrote:
Found this pretty good explanation of the Auto Retained
functionality
Autoretained Printers: These are client printers that are added
by the user within an ICA session through the Add Printer wizard by
browsing and connecting to printers enumerated through the client
network print provider. When re-creating a retained printer, all Citrix
policies except the autocreation policy are respected. This means that
retained client printers are created exactly as the autocreation policy
would have selected them. Such printers continue to be re-created with
every logon from the same client until the client printer within the
session is deleted manually or the remembered printer connection is
removed from the client's properties store. On a Windows client, the
properties store can be found in the user profile under
HKEY_CURRENT_USER\Software\Citrix\PrinterProperties
http://www.gregmoseley.co.uk/index.php?option=com_content&task=view&id=1
15&Itemid=52
Jim Kenzig
Blog: http://www.techblink.com
On Tue, Jan 6, 2009 at 4:19 PM, Jim Kenzig http://thin.ms
<jkenzig@xxxxxxxxx> wrote:
See Section 4.2.2 in this doc There is an HKCU key you
can fiddle with
http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/Pres
entationServer4[1].0PrintingEnhancementsWhitepaper.pdf
<http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/Pre
sentationServer4%5B1%5D.0PrintingEnhancementsWhitepaper.pdf>
Jim Kenzig
Blog: http://www.techblink.com
On Tue, Jan 6, 2009 at 3:01 PM, Stratton, Doug ISMC:EX
<Doug.M.Stratton@xxxxxxxxx> wrote:
Still stuck but have some more info.
What I finally noticed was that it says "Auto
Retained Client Printer...." in the comment field for this printer.
No jobs in the queue.
The only way I have been able to get rid of it
is to totally disable client printer mapping in Citrix Policy. Then all
the printers are gone.
If I set the "Turn off client printer mapping"
to "Not configured" and set the Auto-creation policy to "Do not
auto-create client printers" I get the Office Document Image writer
back but on others.
Some how I ended up also getting one that says
"Auto Restored" Think it happened when I changed the comment then tried
deleting.
I have removed any user rights from the local
Microsoft Office Document Image Writer. (and deleted the local printer
(not drivers)). Same problem.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stratton, Doug ISMC:EX
Sent: December 19, 2008 12:14 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
Joe, unfortunatly the citrix policy did not
correct the problem.
Tried one of the other suggestions.
I renamed the pc's Microsoft Office Document
Image Writer to Microsoft Office Document Image Writerii and it did not
map.
Renamed it back came back.
I checked Driver mappings nothing in the console
related to this printer.
PS I am sure it is on the server but it is also
showing up as a printer mapped to the client.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Shonk
Sent: December 19, 2008 10:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
Try setting your Citrix Policies. You should
get the results you're after.
Joe
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 11:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
Nope no citrix policy.
Possibly GP? Not sure where that would be set.
I just don't get why 2 and not all local
printers if that is what is causing it.
I for example have 5 or 6 local printers. Just
the 2 get mapped.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Shonk
Sent: December 19, 2008 10:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
Ok, you have the ICA listener setup for one
printer... What about your Citrix Policies in the PSMC?
Joe
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 10:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
As i mentioned we are getting 2 printers per
user in each session.
One network printer which is the default on the
pc they are logging in from.
Also a second printer which is not default and
is the Microsoft ..... printer.
We have the ica listener set to only map the
default printer which the Microsoft printer is not.
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders
Sent: December 18, 2008 2:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
But that's a client printer mapping because the
Users have Office installed locally on their client devices.
Cheers,
Jeremy.
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 7:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
It is but the ones I am want to get rid of are
the ones that are showing as users version of "local" printers on the
server
Looks like this: "Microsoft Office Document
Image Writer (from ws0000007) in session 4 Ready Auto Retained Client
printer......"
Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@xxxxxxxxx
Service Desk Tel: (250)387-7000
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Robert K Coffman Jr.
-Info From Data Corp.
Sent: December 18, 2008 11:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for
clients
Check to see if the Office Document Image writer
is installed as a local printer on your Term Servers.
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