[THIN] Re: 2 printers showing up for clients
- From: "Jim Kenzig http://thin.ms" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 6 Jan 2009 16:30:48 -0500
Here is the KB for the registry key! I knew I remembered seeing it out
there.
How to Disable Autorestored and Autoretained Printers in a Presentation
Server Environment
http://support.citrix.com/article/CTX117805
Jim Kenzig
Blog: http://www.techblink.com
On Tue, Jan 6, 2009 at 4:23 PM, Jim Kenzig http://thin.ms <jkenzig@xxxxxxxxx
> wrote:
> Found this pretty good explanation of the Auto Retained functionality
> *Autoretained Printers:* These are client printers that are added by the
> user within an ICA session through the Add Printer wizard by browsing and
> connecting to printers enumerated through the client network print provider.
> When re-creating a retained printer, all Citrix policies except the
> autocreation policy are respected. This means that retained client printers
> are created exactly as the autocreation policy would have selected them.
> Such printers continue to be re-created with every logon from the same
> client until the client printer within the session is deleted manually or
> the remembered printer connection is removed from the client's properties
> store. On a Windows client, the properties store can be found in the user
> profile under *HKEY_CURRENT_USER\Software\Citrix\PrinterProperties
>
>
> http://www.gregmoseley.co.uk/index.php?option=com_content&task=view&id=115&Itemid=52
>
> *Jim Kenzig
> Blog: http://www.techblink.com
>
>
> On Tue, Jan 6, 2009 at 4:19 PM, Jim Kenzig http://thin.ms <
> jkenzig@xxxxxxxxx> wrote:
>
>> See Section 4.2.2 in this doc There is an HKCU key you can fiddle with
>>
>> http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/PresentationServer4[1].0PrintingEnhancementsWhitepaper.pdf<http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/PresentationServer4%5B1%5D.0PrintingEnhancementsWhitepaper.pdf>
>>
>> Jim Kenzig
>> Blog: http://www.techblink.com
>>
>>
>>
>> On Tue, Jan 6, 2009 at 3:01 PM, Stratton, Doug ISMC:EX <
>> Doug.M.Stratton@xxxxxxxxx> wrote:
>>
>>> Still stuck but have some more info.
>>>
>>> What I finally noticed was that it says "*Auto Retained Client
>>> Printer...."* in the comment field for this printer.
>>>
>>> No jobs in the queue.
>>>
>>> The only way I have been able to get rid of it is to totally disable
>>> client printer mapping in Citrix Policy. Then all the printers are gone.
>>>
>>> If I set the "Turn off client printer mapping" to "Not configured" and
>>> set the Auto-creation policy to "Do not auto-create client printers" I get
>>> the Office Document Image writer back but on others.
>>>
>>> Some how I ended up also getting one that says "Auto Restored" Think it
>>> happened when I changed the comment then tried deleting.
>>>
>>> I have removed any user rights from the local Microsoft Office Document
>>> Image Writer. (and deleted the local printer (not drivers)). Same problem.
>>>
>>> Regards,
>>> *Doug Stratton*, Shared Service BC
>>> Service Desk Email:* 77000@xxxxxxxxx*
>>> Service Desk Tel:* (250)387-7000*
>>>
>>> **
>>> ------------------------------
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Stratton, Doug ISMC:EX
>>> *Sent:* December 19, 2008 12:14 PM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>> Joe, unfortunatly the citrix policy did not correct the problem.
>>>
>>> Tried one of the other suggestions.
>>>
>>> I renamed the pc's Microsoft Office Document Image Writer to Microsoft
>>> Office Document Image Writerii and it did not map.
>>>
>>> Renamed it back came back.
>>>
>>> I checked Driver mappings nothing in the console related to this printer.
>>>
>>> PS I am sure it is on the server but it is also showing up as a printer
>>> mapped to the client.
>>>
>>> Regards,
>>> *Doug Stratton*, Shared Service BC
>>> Service Desk Email:* 77000@xxxxxxxxx*
>>> Service Desk Tel:* (250)387-7000*
>>>
>>>
>>> ------------------------------
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Joe Shonk
>>> *Sent:* December 19, 2008 10:59 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>> Try setting your Citrix Policies. You should get the results you're
>>> after.
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Stratton, Doug ISMC:EX
>>> *Sent:* Friday, December 19, 2008 11:35 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>>
>>>
>>> Nope no citrix policy.
>>>
>>>
>>>
>>> Possibly GP? Not sure where that would be set.
>>>
>>>
>>>
>>> I just don't get why 2 and not all local printers if that is what is
>>> causing it.
>>>
>>>
>>>
>>> I for example have 5 or 6 local printers. Just the 2 get mapped.
>>>
>>>
>>>
>>> Regards,
>>> *Doug Stratton*, Shared Service BC
>>> Service Desk Email:* **77000@xxxxxxxxx*
>>> Service Desk Tel:* **(250)387-7000*
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Joe Shonk
>>> *Sent:* December 19, 2008 10:10 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>> Ok, you have the ICA listener setup for one printer… What about your
>>> Citrix Policies in the PSMC?
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Stratton, Doug ISMC:EX
>>> *Sent:* Friday, December 19, 2008 10:31 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>>
>>>
>>> As i mentioned we are getting 2 printers per user in each session.
>>>
>>>
>>>
>>> One network printer which is the default on the pc they are logging in
>>> from.
>>>
>>>
>>>
>>> Also a second printer which is not default and is the Microsoft .....
>>> printer.
>>>
>>>
>>>
>>> We have the ica listener set to only map the default printer which the
>>> Microsoft printer is not.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>> *Doug Stratton*, Shared Service BC
>>> Service Desk Email:* **77000@xxxxxxxxx*
>>> Service Desk Tel:* **(250)387-7000*
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Jeremy Saunders
>>> *Sent:* December 18, 2008 2:24 PM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>> But that's a client printer mapping because the Users have Office
>>> installed locally on their client devices.
>>>
>>>
>>>
>>> Cheers,
>>>
>>> Jeremy.
>>>
>>>
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Stratton, Doug ISMC:EX
>>> *Sent:* Friday, December 19, 2008 7:09 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>>
>>>
>>> It is but the ones I am want to get rid of are the ones that are showing
>>> as users version of "local" printers on the server
>>>
>>>
>>>
>>> Looks like this: "Microsoft Office Document Image Writer (from
>>> ws0000007) in session 4 Ready Auto Retained Client printer......"
>>>
>>> Regards,
>>> *Doug Stratton*, Shared Service BC
>>> Service Desk Email:* **77000@xxxxxxxxx*
>>> Service Desk Tel:* **(250)387-7000*
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>>> Behalf Of *Robert K Coffman Jr. -Info From Data Corp.
>>> *Sent:* December 18, 2008 11:09 AM
>>> *To:* thin@xxxxxxxxxxxxx
>>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>>
>>> Check to see if the Office Document Image writer is installed as a local
>>> printer on your Term Servers.
>>> ------------------------------
>>>
>>> *Confidentiality and Privilege Notice **
>>> *This document is intended solely for the named addressee. The
>>> information contained in the pages is confidential and contains legally
>>> privileged information. If you are not the addressee indicated in this
>>> message (or responsible for delivery of the message to such person), you may
>>> not copy or deliver this message to anyone, and you should destroy this
>>> message and kindly notify the sender by reply email. Confidentiality and
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>>> you.
>>> ------------------------------
>>>
>>
>>
>
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