Hi Doug, have you seen this post clearing auto retained client printer values? (post comment from Ramzy Mansour) http://forums.citrix.com/thread.jspa?threadID=86138&tstart=0 The values to clear out would be on the client workstation side. HTH Lan On Tue, Jan 6, 2009 at 12:01 PM, Stratton, Doug ISMC:EX < Doug.M.Stratton@xxxxxxxxx> wrote: > Still stuck but have some more info. > > What I finally noticed was that it says "*Auto Retained Client > Printer...."* in the comment field for this printer. > > No jobs in the queue. > > The only way I have been able to get rid of it is to totally disable client > printer mapping in Citrix Policy. Then all the printers are gone. > > If I set the "Turn off client printer mapping" to "Not configured" and set > the Auto-creation policy to "Do not auto-create client printers" I get the > Office Document Image writer back but on others. > > Some how I ended up also getting one that says "Auto Restored" Think it > happened when I changed the comment then tried deleting. > > I have removed any user rights from the local Microsoft Office Document > Image Writer. (and deleted the local printer (not drivers)). Same problem. > > Regards, > *Doug Stratton*, Shared Service BC > Service Desk Email:* 77000@xxxxxxxxx* > Service Desk Tel:* (250)387-7000* > > ** > ------------------------------ > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Stratton, Doug ISMC:EX > *Sent:* December 19, 2008 12:14 PM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > Joe, unfortunatly the citrix policy did not correct the problem. > > Tried one of the other suggestions. > > I renamed the pc's Microsoft Office Document Image Writer to Microsoft > Office Document Image Writerii and it did not map. > > Renamed it back came back. > > I checked Driver mappings nothing in the console related to this printer. > > PS I am sure it is on the server but it is also showing up as a printer > mapped to the client. > > Regards, > *Doug Stratton*, Shared Service BC > Service Desk Email:* 77000@xxxxxxxxx* > Service Desk Tel:* (250)387-7000* > > > ------------------------------ > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Joe Shonk > *Sent:* December 19, 2008 10:59 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > Try setting your Citrix Policies. You should get the results you're > after. > > > > Joe > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Stratton, Doug ISMC:EX > *Sent:* Friday, December 19, 2008 11:35 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > > > Nope no citrix policy. > > > > Possibly GP? Not sure where that would be set. > > > > I just don't get why 2 and not all local printers if that is what is > causing it. > > > > I for example have 5 or 6 local printers. Just the 2 get mapped. > > > > Regards, > *Doug Stratton*, Shared Service BC > Service Desk Email:* **77000@xxxxxxxxx* > Service Desk Tel:* **(250)387-7000* > > > > > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Joe Shonk > *Sent:* December 19, 2008 10:10 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > Ok, you have the ICA listener setup for one printer… What about your > Citrix Policies in the PSMC? > > > > Joe > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Stratton, Doug ISMC:EX > *Sent:* Friday, December 19, 2008 10:31 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > > > As i mentioned we are getting 2 printers per user in each session. > > > > One network printer which is the default on the pc they are logging in > from. > > > > Also a second printer which is not default and is the Microsoft ..... > printer. > > > > We have the ica listener set to only map the default printer which the > Microsoft printer is not. > > > > > > > > Regards, > *Doug Stratton*, Shared Service BC > Service Desk Email:* **77000@xxxxxxxxx* > Service Desk Tel:* **(250)387-7000* > > > > > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Jeremy Saunders > *Sent:* December 18, 2008 2:24 PM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > But that's a client printer mapping because the Users have Office installed > locally on their client devices. > > > > Cheers, > > Jeremy. > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Stratton, Doug ISMC:EX > *Sent:* Friday, December 19, 2008 7:09 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > > > It is but the ones I am want to get rid of are the ones that are showing as > users version of "local" printers on the server > > > > Looks like this: "Microsoft Office Document Image Writer (from ws0000007) > in session 4 Ready Auto Retained Client printer......" > > Regards, > *Doug Stratton*, Shared Service BC > Service Desk Email:* **77000@xxxxxxxxx* > Service Desk Tel:* **(250)387-7000* > > > > > ------------------------------ > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Robert K Coffman Jr. -Info From Data Corp. > *Sent:* December 18, 2008 11:09 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: 2 printers showing up for clients > > Check to see if the Office Document Image writer is installed as a local > printer on your Term Servers. > ------------------------------ > > *Confidentiality and Privilege Notice ** > *This document is intended solely for the named addressee. 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