[TechAssist] Re: Zenith 35" Model #IQ3597BT - Hourglass picture
- From: "Bob@Bobs tv" <woodman1@xxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 12 Dec 2003 10:09:06 -0500
Don,
Larry has the right idea.. as you probably not going to be able to
repair in customers home without many trips. Most of my customers will go
along with the module replacement as this was a very $$$$$ set.
Bob,
Bobs TV Worcester, ma
woodman1@xxxxxxxx
Main 508-853-1482
Fax 508-853-1480
----- Original Message -----
From: "Larry Eastman" <videotech@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, December 12, 2003 9:39 AM
Subject: [TechAssist] Re: Zenith 35" Model #IQ3597BT - Hourglass picture
> Don, Why not put in a rebuilt module, $89.95 outright at Tri-State
> Module ($69.95 exchange) for the
> 9-1671, working on that monster to component level in the home is crazy,
> and it will be an inexpensive
> fix for your old customer, Tri-State Module 800-203-7484, Good Luck,
> Larry E
>
> Larry Eastman
> American TV & Electronics
> Crystal River, Fl. 34428
>
> Don Cohen wrote:
>
> >>This is a repost of one I tried to post to TechAssist in November, but
it=
> >>
> > was rejected. I somehow got booted from the list. I finally got around
to=
> > reregistering, so I hope this one gets through!
> >
> >
> >
> >>Hello all - it's been awhile!
> >>
> >>I was called by a neighbor to look at his set that I had previously
worked=
> >>
> > on for another issue. According to the customer, the problem happened
after=
> > his wife started to clean the screen (sprayed cleaner on the CRT with
set=
> > powered on). She heard a snap and then the picture went to an hourglass=
> > shape. I am not doing much servicing anymore and would like to help the
guy=
> > out if I can, but there isn't much info available in the way of tips
for=
> > this set. I'm not in a position to take the set in to work on and trying
to=
> > diagnose something like this at the customer's site is not exactly=
> > desirable because of my present situation. So, maybe someone can at
least=
> > point me in the right direction from past similar experience, possibly?
Or,=
> > maybe someone is familiar with this set and has a service manual that
they=
> > can take a look at and give me a likely thing or two to check (I have
no=
> > manual). The only thing that I have done thus far is to go into the
service=
> > menu to make sure that some data just didn't get corrupt. Changing some
of=
> > the values for relavent parameters did not make any difference, so I=
> > suspect a part (or maybe more than one) was damaged.
> >
> >>The specs on the set are:=20
> >>
> >>Model: IQ3597BT
> >>GZ Chassis, Y Line (1996 Model Year)
> >>9-1671-01 SMPS module
> >>9-1678-01 Small signal module (main)
> >>9-1298-06 Video output module
> >>Zenith service manual #923-3300
> >>No SAMS available that I could locate
> >>
> >>Thanks to anyone who can help me out on this,
> >>
> >>Don Cohen
> >>DC Electronics
> >>Shinglehouse, PA=20
> >>
> >
>
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