[TechAssist] Re: Useful and Professional Posting Suggestions

Please dont make your replies private!
I learn much from many posts, none of which are addressed to
me.
for a given problem there could be many causes, and the more
suggestions the better.
If anything I would rather hear more explanation than No
color,"replace C123".
such as where, what circuit, value of part, etc.
But I appreciate even short tips.
I agree, the answers are probably here, so either a tech
should keep his own records or read the archives, and he wont
need to ask the same questions over and over.
Just my opinion,
Larry



Glenn Larkman wrote:
> 
> Without becoming a part this "discussion" I want to make a suggestion.
> I have made a number of replies on this list to the authors of various
> requests for assistance and have been able to do so only by reposting to the
> list.
> Maybe there would be less "chatter" if members could reply to each other
> privately instead of using the list as a point of communication.
> Can the list be set up so that when the "reply" button is hit there is a
> choice of sending a response to either the sender, or, the sender AND the
> list?
> If everyone had a signature file with their email address in it for members
> to use to reply to, then that could possibly reduce the number of irrelevant
> emails, a number of which I admit to sending....I'm as guilty as anyone.
> The point I'm making is that some of those posts I made were because it was
> either difficult or not possible for me to reply to the sender only off the
> list.
> Not looking for a fight or to be kicked off the forum...just a
> suggestion..............................
> 
> Glenn Larkman
> Audiotech
> 256 Nth Hwy 101
> ENCINITAS CA 92024
> 760 944 9048
> FAX 944 0345
> mail to"mail@xxxxxxxxxxxxx"
> "www.audiotech.net"
> ----- Original Message -----
> From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, May 30, 2003 7:54 PM
> Subject: [TechAssist] Re: Useful and Professional Posting Suggestions
> 
> Leonard,
> Now if I may quote you:
> ---------
> Fourth, many of the users of this list do not seem to appreciate the value
> of the list archives.  A link can be found at the bottom of every post.
> Many of you never even bother to check the archives or tips on the web site
> before asking a question.  You can often save yourself a lot of time and get
> more information by checking there BEFORE posting a question-
> ----------
> This really does not do much good when people do not place model/chassis and
> brief description of problem in the subject line. If
> you are searching the archives for a model number, if I'm not mistaken, if
> the model is not in the subject line, those posts will
> not be found.
> Furthermore, who wants to open several messages with certain model numbers
> only to find those symptoms are no where close.
> The ability to search the archives is an awesome tool if we have some kind
> of uniformity to the posts.
> 
> Jeff Dougherty
> Intrepid Video TV/VCR
> 263 S Front St
> Steelton PA 17113
> fax...717-564-4952
> www.intrepid-video.com www.tech-repair.net
> 
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, May 29, 2003 11:52 PM
> Subject: [TechAssist] Useful and Professional Posting Suggestions
> 
> There has been a great deal of back and forth regarding the appropriateness
> of posts and the proliferation of threads that get off track.  After
> extensive conversations with members of the list and with the adminstrators,
> I have decided to make some suggestions.  This list is a great resource and
> we should do everything we can to keep it so and to make it better.
> 
> First, we should all remember why we are here.  We are here to help each
> other to be more effective in our profession.  By sharing information we can
> be more efficient techs and more profitable businessmen.  The primary reason
> this group was established was to provide Technical Assistance, however, not
> business related advice, humor, feel-good touchy feelies, or idle chit chat.
> There is an amount of all of these that can be tolerated, but in order to
> keep the list efficient and effective we should all be mindfull of what we
> post and attempt to keep them to a minimum.  This is what the administrators
> have been trying to say.  The business related stuff is mostly OK, and
> occasional BS can be tolerated, but some limits have to be set.
> 
> Second, the administrators spend a great deal of time on this listserve and
> the website and receive little in return.  They are doing us a great service
> and deserve a little slack.  The more we do to police our own posts the less
> they have to do. Sometimes they have not said things with grace, nor with a
> great deal of consistency and people have gotten upset.  Get over it and
> show some appreciation for their work to make all of us more professional
> and effective.  We can all do a better job of making our posts relevant.
> All of us.  Myself included.
> 
> Third, a few of you think because you spend a good deal of time helping
> others you can post whatever you want and should not be reminded to keep
> your posts relevant to technical support.  You are simply wrong.  Your help
> is appreciated and you should not take constructive criticism as meaning
> that it is not.  The list administrators don't take it that way.  They
> respond quite professionally to suggestions to improve the list, including
> the suggestion that critique of our posts needs to be more consistent and
> more clear.  I have recently had that conversation and they will attempt to
> improve on that.  We need to do our part and respond likewise.
> 
> Fourth, many of the users of this list do not seem to appreciate the value
> of the list archives.  A link can be found at the bottom of every post.
> Many of you never even bother to check the archives or tips on the web site
> before asking a question.  You can often save yourself a lot of time and get
> more information by checking there BEFORE posting a question.  When
> searching the archives it is painfully obvious that too much chit chat goes
> on because you have to go through so much of it sometimes to get to the
> useful information.  Also, changing the subject line screws up the archives,
> so start a new one rather than changing in the middle of a thread.
> 
> Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
> recently posted some very wise,  reasonable and appropriate advice that
> reflects the views of most of the members that I have communicated with and
> the administrators:
> 
> "I don't think it was the whole thread that was the problem, but some of the
> replies to it that pretty much DID NOT contribute to the subject at
> hand...If replies are made informative, to the point and subject, then there
> usually is no problem."
> 
> If you can't live with that, you need to be somewhere else.
> 
> Jeff, I hope you don't mind my quoting and snipping part of it.  I mean in
> no way to imply that the suggestions in this post are your views, but your
> words were reflective of what many on the list feel.
> 
> Be well all.  Be in touch.  Be reasonable.
> 
> Leonard Caillouet
> Electronics World
> Gainesville, FL
> 
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