[TechAssist] Re: Useful and Professional Posting Suggestions

WHO IN THE HE-- DO YOU THINK YOU ARE???? YOU ARE NOT MY BOSS. YOU ARE MY
PEER. As far as I am concerned using your own terminology, your post was non
technical, what was it doing on here? You better preach to yourself, or try
and give some tips on some TV's. maybe you are better at that. Why don't you
just tell the truth dude. YOU DO NOT LIKE SOME DISCUSSIONS, and a few of
your buddies want to make this list just a tips list. Why don't you give us
the numbers: How many agreed with you? After hearing what you have to say,
now I see why so many members have privately said you better not post on
tech assist, you will be reprimanded. What a shame. I am checking the
archives now to see how many total helpful fixes you have given. I would
love to compare ours.  You do not have to beat around the bush, why don't
you just say my name, when you said: " a few of you think because you spend
a good deal of time helping others you can post whatever you want and should
not be reminded to keep
your posts relevant to technical support". That is the biggest amount of
bull that I have ever heard. Yes, I do help many because I enjoy doing so,
but members like you make me want to sit back and just monitor and not help.
And from the private replies I have received on this topic, many members
already are doing that. As far as the many replies to my original post WHY?
Why don't you get your facts straight. I made one original post, and many
replied, don't you realize that there are many members here, if many members
reply to a thread, there will be many replies to a subject. Are you saying
every member can not reply to a thread? What are you saying??????? I would
hope that if a member makes a post, that if there are hundreds of replies
that you and the others in charge are not going to freak out everytime. That
is what you get when you have hundreds of members. I guess you want to
decide whom responds. Sorry, I do not have time for this. If I sit up at
3:00 in the morning and email a manual to help another member, I be Damn if
I will put up with this preaching. Have fun with your future dogs. I
wouldn't help you if your shop depended on it to survive. You very
unappreciative soul.

Perry Bower,  EHEER - Electronic Home Entertainment Equipment Repairer
Electric Medic
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-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
Sent: Thursday, May 29, 2003 11:52 PM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Useful and Professional Posting Suggestions


There has been a great deal of back and forth regarding the appropriateness
of posts and the proliferation of threads that get off track.  After
extensive conversations with members of the list and with the adminstrators,
I have decided to make some suggestions.  This list is a great resource and
we should do everything we can to keep it so and to make it better.

First, we should all remember why we are here.  We are here to help each
other to be more effective in our profession.  By sharing information we can
be more efficient techs and more profitable businessmen.  The primary reason
this group was established was to provide Technical Assistance, however, not
business related advice, humor, feel-good touchy feelies, or idle chit chat.
There is an amount of all of these that can be tolerated, but in order to
keep the list efficient and effective we should all be mindfull of what we
post and attempt to keep them to a minimum.  This is what the administrators
have been trying to say.  The business related stuff is mostly OK, and
occasional BS can be tolerated, but some limits have to be set.

Second, the administrators spend a great deal of time on this listserve and
the website and receive little in return.  They are doing us a great service
and deserve a little slack.  The more we do to police our own posts the less
they have to do. Sometimes they have not said things with grace, nor with a
great deal of consistency and people have gotten upset.  Get over it and
show some appreciation for their work to make all of us more professional
and effective.  We can all do a better job of making our posts relevant.
All of us.  Myself included.

Third, a few of you think because you spend a good deal of time helping
others you can post whatever you want and should not be reminded to keep
your posts relevant to technical support.  You are simply wrong.  Your help
is appreciated and you should not take constructive criticism as meaning
that it is not.  The list administrators don't take it that way.  They
respond quite professionally to suggestions to improve the list, including
the suggestion that critique of our posts needs to be more consistent and
more clear.  I have recently had that conversation and they will attempt to
improve on that.  We need to do our part and respond likewise.

Fourth, many of the users of this list do not seem to appreciate the value
of the list archives.  A link can be found at the bottom of every post.
Many of you never even bother to check the archives or tips on the web site
before asking a question.  You can often save yourself a lot of time and get
more information by checking there BEFORE posting a question.  When
searching the archives it is painfully obvious that too much chit chat goes
on because you have to go through so much of it sometimes to get to the
useful information.  Also, changing the subject line screws up the archives,
so start a new one rather than changing in the middle of a thread.

Finally, I'd like to quote Jeff Dougherty (Intrepid Video TV/VCR), who
recently posted some very wise,  reasonable and appropriate advice that
reflects the views of most of the members that I have communicated with and
the administrators:

"I don't think it was the whole thread that was the problem, but some of the
replies to it that pretty much DID NOT contribute to the subject at
hand...If replies are made informative, to the point and subject, then there
usually is no problem."

If you can't live with that, you need to be somewhere else.

Jeff, I hope you don't mind my quoting and snipping part of it.  I mean in
no way to imply that the suggestions in this post are your views, but your
words were reflective of what many on the list feel.

Be well all.  Be in touch.  Be reasonable.

Leonard Caillouet
Electronics World
Gainesville, FL





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