[TechAssist] Re: Update Re: Need help for HP Computer
- From: "OrpheusComputing.com Repair" <techassist@xxxxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 21 Nov 2001 05:37:45 -0600
Ken what are you doing without a AV program?! I can't see
how MSN and Winstips could be infected, that's odd. I see
from other posts that some members sent you some links to
clean it, but they did not work. Try the 'fix' from some
other AV sites, maybe they will work. If you are running
some AV program now (of which is was obviously out of date)
you'd probably have to get the fix from their website.
-Clint
God Bless Us All
Clint Hamilton, Owner
http://OrpheusComputing.com
http://ComputerHardware-ConsumerElectronics.com
sales@xxxxxxxxxxxxxxxxxxxx
Fax: 209-882-9602
TechAssist Administration
http://tech-assist.org
techassist@xxxxxxxxxxxxx
----- Original Message -----
From: <gulftech@xxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, November 20, 2001 1:07 PM
Subject: [TechAssist] Re: Update Re: Need help for HP
Computer
Clint and Friends,
I did the housecall thing. Took forever with this crazy
computer. I DID
find 5 files infected with something called VBS HAPTIME.A
... Housecall
said it is Non Cleanable. That doesn't sound good. What do
I do now?
The files infected are WinsTips and MSN.
I meant to say scandisk instead of defrag. Sorry.
Ken
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32561
850-934-8324 (Voice) 850-932-0819 (Fax)
----------------
On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com
Repair"
<techassist@xxxxxxxxxxxxxxxxxxxx> writes:
>
> Ken see if you can get to this site, and let is scan your
pc,
> then get back to us with it's results.
> http://housecall.antivirus.com/
> You should run scandisk, not defrag, and do it safe mode.
> (same holds true for defrag if you keep getting that
> message). That message means you have not shut everything
> down in the background, and you must in order for scandisk
or
> defrag to run. When you start in safe mode, nothing is
> loaded in the background.
> -Clint
>
> God Bless Us All
> Clint Hamilton, Owner
> http://OrpheusComputing.com
> http://ComputerHardware-ConsumerElectronics.com
> sales@xxxxxxxxxxxxxxxxxxxx
> Fax: 209-882-9602
> TechAssist Administration
> http://tech-assist.org
> techassist@xxxxxxxxxxxxx
>
> ----- Original Message -----
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, November 19, 2001 8:19 PM
> Subject: [TechAssist] Need help for HP Computer
>
>
>
> Friends,
>
> I am in a near panic. My shop computer is possessed.
>
> When it comes up, it has the following message:
>
> INTERNET EXPLORER
> Some software (Active X controls) on this page might be
> unsafe. It is
> recommended that you not run it. Do you want to allow it
to
> run? [Yes]
> [No]
>
> I click "NO". Then when I bring up "My Documents" to bring
> up my
> customer files, I get the message again.
>
> Later in the day, the computer froze up. I lost entries I
> had made since
> opening. It froze up two more times today, but I had saved
> after each
> entry. A couple times when it froze, there was a message
> something like
> "Not enough memory. Close some programs to continue."
> Couldn't do
> squat. All frozen. A couple times my MSN startup window
> popped up, like
> I was attempting to connect to the internet. I wasn't. It
> might take
> two or three attempts to close the window.
>
> For a couple of weeks I have noticed the light on my hard
> drive pulse on
> and off regularly for several minutes at a time and the
> machine attempt
> to access the A drive.
>
> I tried to run defrag, but it wouldn't run. Got a message
> something like
> "Stopped running 10 times. Do you wish to try again?
>
> For the record, it is an HP Pavilion 6635, 533MHz, with 64M
> SDRAM memory.
> It has run flawlessly for one year until the devil got in
it
> a few weeks
> ago. Now, it has me really worried. I could call a
computer
> shop, but
> with all my files on this one, I'd be in real trouble while
> it's gone.
>
> Thanks for any suggestions. BTW, it goes without saying I
> know very
> little about computers, so be kind and "speak in simple
> phrases to this
> rookie!"
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32561
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
>
>
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