[TechAssist] Re: Update Re: Need help for HP Computer
- From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 20 Nov 2001 15:45:54 -0500
Ken,
http://securityresponse.symantec.com/avcenter/venc/data/vbs.haptime.fix.html
Norton says they have a fix for you...maybe after fixing your PC, you should
buy their anti virus.
Jeff
mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
FAX 1-413-280-0677
Intrepid Video & Electronics
Harrisburg, PA 17111
717-909-8844
www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
----- Original Message -----
From: <gulftech@xxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, November 20, 2001 2:07 PM
Subject: [TechAssist] Re: Update Re: Need help for HP Computer
>
> Clint and Friends,
>
> I did the housecall thing. Took forever with this crazy computer. I DID
> find 5 files infected with something called VBS HAPTIME.A ... Housecall
> said it is Non Cleanable. That doesn't sound good. What do I do now?
> The files infected are WinsTips and MSN.
>
> I meant to say scandisk instead of defrag. Sorry.
>
> Ken
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32561
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
> ----------------
>
> On Tue, 20 Nov 2001 05:54:00 -0600 "OrpheusComputing.com Repair"
> <techassist@xxxxxxxxxxxxxxxxxxxx> writes:
> >
> > Ken see if you can get to this site, and let is scan your pc,
> > then get back to us with it's results.
> > http://housecall.antivirus.com/
> > You should run scandisk, not defrag, and do it safe mode.
> > (same holds true for defrag if you keep getting that
> > message). That message means you have not shut everything
> > down in the background, and you must in order for scandisk or
> > defrag to run. When you start in safe mode, nothing is
> > loaded in the background.
> > -Clint
> >
> > God Bless Us All
> > Clint Hamilton, Owner
> > http://OrpheusComputing.com
> > http://ComputerHardware-ConsumerElectronics.com
> > sales@xxxxxxxxxxxxxxxxxxxx
> > Fax: 209-882-9602
> > TechAssist Administration
> > http://tech-assist.org
> > techassist@xxxxxxxxxxxxx
> >
> > ----- Original Message -----
> > From: <gulftech@xxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Monday, November 19, 2001 8:19 PM
> > Subject: [TechAssist] Need help for HP Computer
> >
> >
> >
> > Friends,
> >
> > I am in a near panic. My shop computer is possessed.
> >
> > When it comes up, it has the following message:
> >
> > INTERNET EXPLORER
> > Some software (Active X controls) on this page might be
> > unsafe. It is
> > recommended that you not run it. Do you want to allow it to
> > run? [Yes]
> > [No]
> >
> > I click "NO". Then when I bring up "My Documents" to bring
> > up my
> > customer files, I get the message again.
> >
> > Later in the day, the computer froze up. I lost entries I
> > had made since
> > opening. It froze up two more times today, but I had saved
> > after each
> > entry. A couple times when it froze, there was a message
> > something like
> > "Not enough memory. Close some programs to continue."
> > Couldn't do
> > squat. All frozen. A couple times my MSN startup window
> > popped up, like
> > I was attempting to connect to the internet. I wasn't. It
> > might take
> > two or three attempts to close the window.
> >
> > For a couple of weeks I have noticed the light on my hard
> > drive pulse on
> > and off regularly for several minutes at a time and the
> > machine attempt
> > to access the A drive.
> >
> > I tried to run defrag, but it wouldn't run. Got a message
> > something like
> > "Stopped running 10 times. Do you wish to try again?
> >
> > For the record, it is an HP Pavilion 6635, 533MHz, with 64M
> > SDRAM memory.
> > It has run flawlessly for one year until the devil got in it
> > a few weeks
> > ago. Now, it has me really worried. I could call a computer
> > shop, but
> > with all my files on this one, I'd be in real trouble while
> > it's gone.
> >
> > Thanks for any suggestions. BTW, it goes without saying I
> > know very
> > little about computers, so be kind and "speak in simple
> > phrases to this
> > rookie!"
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL 32561
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> >
> >
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