[TechAssist] Re: RCA ASC Update:

dont you all just love being a printer.
i spend hours trying to print schematics that i can read.
and try to tape them together.
i guess i am just slow, but i spend much more time with the 
paper work than the repair.
ordering parts on line, submitting invoices, looking up part 
numbers.
seldom any of it goes with out a glitch
call the parts dept, have them tell you go to the web,
call them back get more instructions,
unbelievable how much time i loose  these days, compared to a 
parts distributor.
all kind of screw ups, some want you to buy from factory or no 
  credit, some dont have same credit given as the distributor 
charges,
it all can be fixed but it takes more time than i can spare.
have you ever listened to the taped message as you wait for 
them to serve you, about how great their web page is???
i hear it in my sleep lately.
  i guess if i have to wait so long so often i wont call back 
so quick.
they are right.
but subconsciously i cant help but dislike their product, when 
it makes life rough for me.
when is the last time you bragged on a brand to a customer, 
when they ask your opinion.
i wont stick out my neck any more, except for Hitachi.
Larry



lmao


lol



Tel-Tek wrote:

> Mando;
>     Unless your business requires ASC to remain in business, my advice
> is...stay away.
>     I was an RCA ASC up to 1990. I found no support from them, especially
> for my customers. 1990 was the year they pulled out of Canada, and all
> business was done from Minneapolis.
> 
>     This was also the era that they sent Questionnaires to customers to get
> their opinion of Service that was performed. I think they called it the QV9
> or something. I had a 100% satisfaction rate, by customers. (Results were
> also sent to ASC).
> 
>     At that time Service Lit and Manuals were still on Paper, to many
> additions, to file without a Secretary. Service Lit was expensive...about
> $600 a year,excluding priority test equipment you had to buy, to service
> strictly RCA/GE.
> 
>     Some things may have gotten better..since Service Lit is now on CD.
> 
> BTW...I was asked to try out the first copy of Fix-Finder in Canada...it was
> on 2X 3.5 disks.
> 
>     I'm digressing...My answer would be...if your business is brisk enough
> without them..Pass. You will be playing by their rules.
> 
> 10 years ago I would have told you to weigh you options. Wayne and Paul
> Wescott, in Canada are ASC's, and maybe they can give you some newer
> concepts.
> 
> -Ed-
> 
> 
> Tel-Tek Electronics
> Ontario-Canada
> 
> teltek3@xxxxxxxxxxxx
> ----- Original Message ----- 
> From: "armando guerra" <birdie@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, May 24, 2004 8:18 PM
> Subject: [TechAssist] Re: RCA ASC Update:
> 
> 
> 
>>Yes,I do get alot of the non-warranty sets in here.The dealer that wants
> 
> me to become an asc sells mostly HD projection
> 
>>sets.He sells quite a few every week.The only way that I can see where
> 
> everything might work out is to open an account
> 
>>with a rca dist.that will give me the 30day net account and hopefully,I
> 
> will get my money by that time.When I first
> 
>>started my business,I had 4 open accounts with local dist.For the last
> 
> 10yrs,I changed to an all c.o.d.(not that I have
> 
>>bad credit)but it has worked better for me.The dealer is in a hurry for me
> 
> to do this but I told him that I was not
> 
>>going to rush into anything.I might talk to the rca rep.again and maybe he
> 
> can let me get by with what I have
> 
>>now.Thanks
>>Mando
>>Birdie's TV & Electronics
>>Casa  Grande, AZ
>>
>>Jim Myers wrote:
>>
>>
>>>You have to consider all the pros and cons. Being an RCA ASC will get
>>>you lots of out of warranty repairs. We have been an RCA ASC for many
>>>years and see very few in warranty repairs but we stay pretty busy
>>>repairing the out of warranty products. In this area it is worth 300.00
>>>a year to maintain ASC status. Your situation may be different, maybe
>>>you already get all the non warranty repairs.
>>>
> 
> ****************************************************************************
> ***************************************
> 
>>>Since 1972
>>>Jim Myers
>>>Telrad Electronics
>>>Fort Wayne, Indiana
>>>
>>>Doug Keller wrote:
>>>
>>>>Don't worry about it. When they get desparate enough for servicers,
> 
> they
> 
>>>>will relax their requirements. Too many shops are closing their doors.
>>>>
>>>>
>>>>Doug Keller
>>>>Wis-Kel Electronics
>>>>101 Freeland Ave.
>>>>Terra Alta, WV
>>>>USA        26764
>>>>dek@xxxxxxxxxxxxxx
>>>>dek@xxxxxxxxxxxxxxx
>>>>http://www.tech-assist.org
>>>>"Learn from the mistakes of others, because you
>>>>won't live long enough to make them all yourself"
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>armando guerra wrote:
>>>>
>>>>
>>>>
>>>>>Thanks to all the reply's on becoming an rca asc.I downloaded the
>>>>>app.from the rca website and there are quite a few
>>>>>requirements,i.e.chipper-check which I don't have and just a few more
> 
> as
> 
>>>>>far as equipment is concerned.I talked to a rca rep.and he mentioned
>>>>>that the new chipper-check is now going to cost about $500.00.Also,the
>>>>>service lit. is about $300.00.yearly.The thing that has me worried is
>>>>>that he say's that I have to buy all the parts myself and that they
> 
> will
> 
>>>>>reinburse me at the wholesale price when I file the claim.What about
> 
> if
> 
>>>>>the claim is rejected for some reason.I get stuck with all this
> 
> expense.
> 
>>>>>How about the new HD parts.Can you imagine if I have 3 or 4 sets in
> 
> here
> 
>>>>>and I have to order parts for all of them.I hear most of the repairs
>>>>>will be board replacement only.
>>>>>I think that I am going to think about all this for a awhile yet
> 
> before
> 
>>>>>I decide.
>>>>>Mando
>>>>>Birdie's TV & Electronics
>>>>>Casa  Grande,AZ
>>>>>
>>>>>
>>>>>
>>>
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>>>>>
>>>>
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-- 
Schneider TV & Electronic Inc.
5415 N. Wooster ave.
Dover, Ohio 44622       www.geocities.com/schntv2000/
330-343-0768         FCC. first class & Extra class K8WLY


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