[TechAssist] Re: Philips 36H800 again

You are going to have to replace the SSB. No need to torture yourself any
longer. That is the only fix from my experience. That will fix the set. That
is a very easy set to estimate without any troubleshooting. Soldering edge
connectors and replacing diodes is not going to be a permanent fix. That is
why I quit trying to repair the SB, I mean SSB, recalls. I go into that set
giving the customer the estimate for a new SSB at the beginning, if they say
no, then I am done. No trying to fix the double-sided board. That is all you
can do. Why Phillips wants $100 for the part and another $100 dud, I don't
know. It cost us over $200 to get the part. Some customers will approve
about $250 for that repair, some don't. Heck, that is a 36" TV. Many will
pay to have the SSB replaced. The repair is only about a third of what they
paid for the set. I also make the customers pay a parts deposit up front
before I order the board so they don't stick me with the part.

Perry Bower
Electric Medic
"It's Cheaper to Keep Her"
http://www.electricmedic.com
"We're Number One Where it Really Counts, With our Customers"
3850 Washington Road  Suite 4C
Augusta, Georgia 30907
Phone: 706-8MEDIC4  (863-3424)
Phone: 706-863-3474
Fax: 706-863-2316
mailto:info@xxxxxxxxxxxxxxxxx
"WE REPAIR WITH CARE"



-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Hoyt's TV
Sent: Tuesday, December 27, 2005 6:16 PM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Philips 36H800 again


Does anyone have anything else to suggest?
Here's what I've done:

I've replaced the diode on the SSB that Force says to replace for a dead
set.
Twice!
I've resoldered the connector on the mother board.
I've cleaned the connector and the board edge.

The first time I replaced the diode the set ran several days in the shop, so
I sent it home.
He says it ran a few hours and quit.
He brought it back and I replaced the diode again and ran it for a day then
it quit on the 2nd day.
I dipped into the list again and got several more suggestions, which I did,
then ran it for several days in the shop and let him take it home again.

He called this afternoon to tell me it ran about a half hour for him before
quitting again.
He is getting tired of getting someone to help him lug it up and down a
flight of stairs and  put it up on the shelf.
I'm getting tired of fixing something that just keeps going bad again.

He wasn't willing to go for an SSB in the first place and I'm not willing to
buy one now, only to end up with the same problem.
Right now I only have $129 that I may have to give back. I sure don't want
to expand that to $500 that I have to give back and end up owning an SSB
that I will never use because I will certainly never take in another one of
these sets again.

I don't know what kind of deal he's willing to make for me not fixing his
TV. He's in the auto repair business so he should be happy to just junk it
with no refund. Usually when one of them works on something of mine that
isn't getting fixed, they call and say: the mechanic has 2 hours on it
already and hasn't found the problem. The labor is $120 now, do want me to
have him keep going?

Thanks
Russ Hoyt
Hoyt's TV
Exeter, NH



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