Thanks Chaz, I had that (regclean),just put an icon on the desktop.Have to make a floppy. al May God give us strength Al's TV 224 Rt. 46 Mine Hill, NJ. 07803 973-361-5796 alleathe@xxxxxxxxxxxxx ----- Original Message ----- From: "Chaz" <chaz@xxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Monday, October 01, 2001 1:21 AM Subject: [TechAssist] Re: Fw: computer technique for non Gurus > > I have this same problem countless times with Compaq systems > and some newly recieved "system packaged" units. Everything > works fine until a sound plug-in is installed - such as Yamaha > plugin for web usage - or another program like Real Audio is > installed (just to name a couple). RealAudio is very critical in > making changes to the system environment for being the > "proprieter sound system" on the computer. I've spent many hours > cleaning systems damaged by RealAudio (the designers of this > one, and a few others, need to make these programs more "user > option-selective"). > > What I usually do to correct sound card problems is first removing > all existance of the card/driver from the Control Panel|Add/Remove > programs and the System. Shut down (and power down) giving the > system at least 3 to 5 seconds before turning it back on. Then let > Windows go through its usuall startup. Usually, Win will again go > through its PnP mode and commence adding New Hardware Found. > It is VERY important that when it gets to the point of "looking for > new and updated drivers.." that you select Have Disk on systems > such as Compaq, HP, Legend, IBM Presario, and any other > "proprietary-type" systems. Most other systems - like CTX, DTK, > etc, will normally work fine with the included drivers from the 95B > and 98SE CDRoms. > > If all else fails, before attempting another re-install of the hardware > and drivers, try first using RegClean (avail free for download from > ZDnet, CNet, and others). It really does work. I've had better than > 80% success of usage from this little Registry Cleaner program. > > Since I have no way of knowing what the "customer" was doing just > before he/she lost use of the sound card, I can not be more > detailed to resolve your question. One thing you might want to > find out is the name of the program installed just prior to loss of the > hardware. This sometimes helps in determining whether it is as > simple as an IRQ or a DMA comflict. If the program itself already > uses much memory and requires considerable time usage of the > sound card, this could cause a system freeze up or the familiar "in > module Kernl32.dll" error. Hard booting the system afterwards or > even a Restart Windows could corrupt the Registry because of > previous programs still left open abnormally. You might also want > to first do a Scandisk upon Windows login before re-installing any > drivers/hardware - for added insurance. > > > Chaz > > > Date sent: Mon, 01 Oct 2001 00:31:47 -0400 > To: techassist@xxxxxxxxxxxxx > From: jmgoins.tn@xxxxxxxxxxx > Subject: [TechAssist] Re: Fw: computer technique for non Gurus > Send reply to: techassist@xxxxxxxxxxxxx > > > I have fought losing battles with Windows more often than I care to > > talk > > about. Really useful documentation is scarce or nonexistant (at least > > in my case), so I can only offer guesses from observed behavior. When > > you install drivers, it seems to act like if drivers exist, that it > > doesn't actually replace all the existing files even though the screen > > messages implies that it does. It seems to work better if you use > > newer (updated or more current) drivers, so the date stamps may be > > involved. > > Sometimes going into the system icon on the control panel , and > > deleting a > > device, and letting it reinstall on the next startup cycle works, and > > sometimes it does not. > > The PCI bridge drivers ( some of the proprietary systems like Commpaq > > Deskpros need these loaded from the driver disks or from downloaded > > files) are important, as until these are loaded the OS will not be > > able to identify a lot of on-board and PCI preipherals. > > > > The point of all this is a recommendation that you use Ghost or > > something similar (if you have it) to copy an image of your system to > > another partition, or hard disk now that it is working, ( several > > images in different stages of installation are useful.) and burn a > > copy to a cd (or cd's by using the spanning option when creating your > > image, if your image is too lareg to fit one cd). > > I do not claim to be a Guru, although I have done this for a job. > > > > Mike Goins jmgoins@xxxxxxxx > > > > > > > > At 10:59 PM 9/30/01 -0400, you wrote: > > > > > > > > > > > >Subject: computer technique for non Gurus > > > > > > > > >> HP Vectra VE, customer screwed audio, would not go back on with its > > >> own discs or plug and pray! Remember a "guru" suggested removing > > >> all the boards except simple vga card and re-installing win98,with > > >> updates. I did this after de frag and disc scan. > > >> I then installed the whole cd that came with the sound card > > >> BEFORE > > >> restarting computer.I even installed all the "extras". > > >> I shut down the computer, installed the sound card, and fired up > > >> the > > >> puter. Audio was perfect.I figure their kids hit the wrong > > >> keys(games up > > >the > > >> gazoo) and deleted > > >> part of the audio drivers (volume control gone) and win98 fought > > >> the drivers. They also had a fancy video accelerator that I will re > > >> install tomorrow. > > >> I worked on this computer on and off for weeks,no audio, so I > > >> am > > >happy > > >> this worked. The gurus may feel this is obvious, but it wasn't to > > >> me. Hope this helps somebody. > > >> Any "gurus" kind enough to explain the theory on this.I would > > >appreciate. > > >> al > > >> > > >> May God give us strength > > >> Al's TV > > >> 224 Rt. 46 > > >> Mine Hill, NJ. 07803 > > >> 973-361-5796 > > >> alleathe@xxxxxxxxxxxxx > > >> > > > > > >Help make your TechAssist online repair tips > > >database better! Submit your fixes here: > > >http://www.circuitwork.com/techassist/tip/#tips > > >To unsubscribe write to: > > >techassist-request@xxxxxxxxxxxxx > > >with unsubscribe in the subject line. > > > > > > > > > > > >--- > > >Incoming mail is certified Virus Free. > > >Checked by AVG anti-virus system (http://www.grisoft.com). > > >Version: 6.0.282 / Virus Database: 150 - Release Date: 9/25/01 > > > > > > > > > > > Help make your TechAssist online repair tips > > database better! 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